Whether you are new to the world of eCommerce or already enjoying success, it will always pay to consider trends in business. One trend may surprise you. It is the simple fact that the "post-purchase experience" is now rising to the foreground and forcing online merchants to reconsider how they handle issues such as order fulfillment, shipping and even returns. Customers want a noticeable measure of customer service if any… Continue reading
Choosing the right 3PL partner is critical to saving your company time, money, and potential headache. Whether you are a B2B or B2C oriented company, be sure to understand what to look for when selecting a partner for your warehousing, supply chain and logistics needs. Have a clear definition of what you are looking for, your product details, and what to check off in terms of the service offering that… Continue reading
Packaging supplies play an essential role in every business that sells a physical product. Keeping your products safe and appealingly presenting them are the two core functions of custom packaging - be it primary or secondary packaging. But all too often, finding the best packaging solution is left to the last minute and an ‘adequate’ packaging solution is implemented in the form of off the shelf packaging. While these standard… Continue reading
Barcode scanning is a critical part of the overall inventory management, fulfillment and shipping process that doesn’t seem to get as much attention as other warehouse functions. Without it, warehouse operations are subject to human error, leaving receiving, inventory, fulfillment and shipping errors with a chance to flourish. But when barcode scanning technologies are implemented and used properly, warehouse staff can operate with extremely low levels of errors – which… Continue reading
What all is involved in the Receiving Process? Receiving product into the warehouse is arguably the most important step in the fulfillment process. If inventory isn’t recorded accurately, mistakes will most certainly follow – resulting in everything from stock outs as well as order mis-picks. Without a rock-solid receiving process, everything else will most likely fall apart - whether you perform fulfillment in-house or use an outsourced 3PL service. What… Continue reading
The foundation of success for a fulfillment company is efficiency. Failure to focus on improving efficiency can result in order delays, low levels of customer satisfaction, and client abandonment. Below are five strategies to help you speed up fulfillment and delight your customers. 1) Adjust inventory in accordance with your promotions. Most commercial businesses launch seasonal or product-specific promotions on a regular basis. One of the best ways you can speed up fulfillment… Continue reading
Are you vowing to follow the 3PL industry more closely or expand your knowledge of the logistics industry in the new year? The third-party logistics industry is complex, especially for small business owners without prior storage or shipping experience. One of the best ways to stay on top of evolving trends and learn more about the industry is to read 3PL blogs. We want to help you find answers to… Continue reading
We are living in the digital era, when everything and everyone is connected to the internet. However, several warehousing processes still rely on manual operations. This leads to erroneous deliveries, shipping delays, miscommunication, and increased costs. The best way to overcome these drawbacks is to connect your warehousing and logistics with the internet. Smart warehouses, being connected 24/7, can restructure their inventory to improve the overall productivity. But first, you… Continue reading
E-commerce fulfillment is extremely fast paced and consumers have high expectations. From next day and same day delivery to quick answers to questions, todays’ consumers demand logistics services at a level never seen before. If you outsource your fulfillment, working with a company that is able to meet and exceed these expectation levels is no longer a ‘nice to have’ but rather a necessity. One of the best ways to… Continue reading
In recent years, the integration of logistics technology has become increasingly vital for improving supply chain operations. As highlighted in the 2022 Third-Party Logistics (3PL) study, both shippers and top logistics companies recognize the critical role of 5G and logistics tech in enhancing performance and ensuring real-time communication, which is crucial in today's fast-paced market. Specifically, the study found that 52% of shippers and 63% of 3PL providers view 5G… Continue reading
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