In a year marked by economic fluctuations and shifting labor market dynamics, one sector stands out for its resilience: transportation and warehousing. According to the recent revisions by the Bureau of Labor Statistics (BLS), this sector added more jobs than initially estimated, standing out in a landscape where the broader U.S. economy saw significant downward adjustments in employment figures. This latest development highlights the importance of logistics jobs and the… Continue reading
The third-party logistics (3PL) and warehousing industry, once a booming sector fueled by the rapid growth of e-commerce, is now facing a pronounced downturn, with 2023 and 2024 becoming a few years to forget for 3PLs. In a year marked by economic uncertainty, industry players grapple with declining sales, a drop in new business leads, and intensifying competition. The ripple effects of these challenges are being felt across the sector,… Continue reading
Dealing with angry customers is just a day in the life of a customer support agent. Late deliveries, incorrect orders, faulty items—there’s a long list of things that can go wrong. Sometimes it’s your company’s fault, and sometimes it isn’t. Either way, it’s you who is responsible for calming down the customer, diffusing tension, and leading the conversation towards a peaceful solution. It’s not easy. But when you address angry… Continue reading
If you’re looking to grow your 3PL company and maximize your sales, you need to have a well-constructed sales strategy that is specifically designed to meet the challenges of sales in the logistics industry. However, this is easier said than done, as it involves having to stay on top of your existing leads and nurturing them into loyal customers while also attracting new leads. That’s why a crucial tool in… Continue reading
The customer shopping experience encompasses more channels than ever before — ecommerce, mobile apps, online marketplaces, social sites, and wholesalers, to name but a few. Omnichannel fulfillment strategies generate the end-to-end supply chain visibility you need to provide frictionless, error-free customer experiences across channels. With this enhanced visibility, you not only provide more transparent and holistic customer experiences. You also optimize inventory levels, lower storage and shipping costs, and facilitate… Continue reading
How much truck company owners depends on whether they’re owner-operators or investors and the nature of their operations. Owner-operators typically take home an average of $6,343 weekly, according to data from ZipRecruiter. Investors or fleet owners who own trucks but don’t drive them can expect a $500 to $2,000 per truck profit each week. Several elements influence the profitability of truck company owners, including the mileage driven, the type of… Continue reading
Tow truck companies can be your hero or your villain depending on the situation. Drivers experiencing breakdowns breathe a sigh of relief when the assistance they called for finally arrives. Illegally parked motorists might scream in frustration when they realize their vehicle was hauled away. The tow truck industry provides critical services to the automotive and transportation sectors. They keep roadways clear of disabled vehicles and minimize downtime for freight… Continue reading
News of truck company closures continues to stress a freight industry still struggling to recover from the COVID-19 pandemic. It would seem no trucking company is too big to fail in the current economy, with not even giants such as Yellow Corporation spared. With nearly 73% of the nation’s freight moved by trucks, businesses that rely on trucks for freight handling have expressed concern. Trucks deliver essential goods to every… Continue reading
Warehouse Management Software (WMS) can revolutionize warehouse operations, simplify inventory management, and boost productivity. Yet, many businesses face challenges during implementation, often due to insufficient knowledge or resources. Mastering how to use WMS can lead to cost savings and improved customer satisfaction. To help you navigate through this transition smoothly, we have created a comprehensive guide on how to effectively utilize the software to its full potential. How to Use… Continue reading
View More