Box In Box Out Reviews and Ratings

About Box In Box Out

Box In Box Out is a third-party logistics (3PL) provider specializing in order fulfillment and distribution. The company serves businesses of various sizes, handling products from small consumer goods to large items like furniture. It supports both B2B and B2C fulfillment, working with domestic and international clients, including businesses from Japan, Norway, England, Switzerland, and Turkey.

Box In Box Out operates a 95,000-square-foot warehouse in Charlottesville, Virginia. This location allows it to reach 65% of the U.S. population within two-day ground shipping. While this setup works well for businesses with an East Coast customer base, those needing nationwide coverage may face longer transit times and higher costs for West Coast deliveries.

Strengths and Weaknesses

Strengths:

• Custom Fulfillment Solutions: Offers tailored services instead of standardized fulfillment processes.
• Hazmat Handling: One of the few 3PLs equipped to store and ship ORMD and other regulated materials.
• Direct Customer Support: Clients can reach dedicated representatives rather than relying on automated systems.
• B2B Expertise: Provides EDI integration and compliance with retail routing guides for wholesale fulfillment.

Weaknesses:

• Limited Geographic Reach: A single facility restricts efficient nationwide distribution.
• Scalability Constraints: May struggle with high-volume order surges due to warehouse capacity limits.
• No Transparent Pricing: Businesses must request quotes to determine costs.
• Few Online Reviews: Limited public feedback makes it difficult to gauge long-term service consistency.

Pricing Breakdown

Box In Box Out does not publish pricing. Costs depend on:

• Storage Fees: Based on space usage.
• Pick & Pack Fees: Charged per order, possibly tiered by volume.
• Shipping Costs: Determined by carrier agreements and destination.
• Additional Fees: May apply for kitting, custom packaging, hazmat handling, and returns processing.

Businesses should request quotes and review service agreements to understand total costs.

Facility Locations

Box In Box Out operates from a single fulfillment center in Charlottesville, Virginia. Its location benefits East Coast distribution but can increase transit times and costs for shipments to the West Coast.

Service Offerings

Box In Box Out provides:

• Order Fulfillment: Pick, pack, and ship services for eCommerce and wholesale businesses.
• Inventory Management: Web-based tracking integrated with warehouse management systems.
• Returns Processing: Manages product returns and refurbishment.
• Kitting & Assembly: Bundling, repackaging, and relabeling services.
• Hazmat Fulfillment: Handles ORMD and other restricted products.
• E-Commerce Integration: Connects with Shopify, Magento, ShipStation, and enterprise platforms like QuickBooks and JD Edwards.

While the company covers core fulfillment needs, businesses requiring multiple distribution points for faster nationwide shipping may need a provider with a broader network.

Service Considerations

• Single Warehouse Model: Works best for East Coast-focused businesses; shipping to the West Coast may take longer and cost more.
• Scalability Limits: Companies experiencing rapid growth may need a larger fulfillment network.
• Customer Support Access: More direct than larger providers, but service capacity could be a concern during peak seasons.
• Pricing Uncertainty: Without published pricing, cost assessment requires consultation.

Customer Feedback

Box In Box Out has limited online reviews, with 7 Google reviews averaging 4.1 stars.

Positive Feedback:

• Clients appreciate the ability to reach a dedicated representative.
• Custom solutions offer more flexibility than rigid fulfillment structures.
• Strong support for B2B fulfillment and compliance with retail routing guides.

Common Complaints:

• Slower shipping times for West Coast deliveries.
• Scalability concerns for companies with fast-growing order volumes.
• Limited number of reviews makes long-term performance assessment difficult.

Businesses with East Coast distribution needs and specialized fulfillment requirements may find Box In Box Out suitable, but those requiring nationwide scalability might explore alternatives.

Box In Box Out Comparison Table

Box In Box Out Fulfillment Summary

Box In Box Out is suited for businesses needing personalized fulfillment, strong B2B capabilities, and hazmat handling. However, its single-location model can lead to longer transit times and higher shipping costs for national distribution. Limited scalability and a lack of pricing transparency are additional factors businesses should consider.

How WarehousingAndFulfillment.com Operates

WarehousingAndFulfillment.com connects businesses with pre-vetted fulfillment providers based on operational needs and budget. This model removes the geographic and scalability challenges of a single-provider approach.

Vetting Process:

• Provider Screening & Interviews – Only fulfillment providers meeting strict benchmarks are approved.
• Reputation & Credit Checks – Financial stability and operational reliability are verified.
• Client References & Performance Metrics – Providers are assessed on long-term service quality.
• Consistent Pricing Models – Transparent, upfront pricing avoids unexpected costs.

Businesses using WarehousingAndFulfillment.com gain access to fulfillment partners tailored to their needs—without the constraints of a single-location provider.

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