Deliverr Reviews & Ratings

As e-commerce evolves, businesses constantly seek efficient and reliable fulfillment providers to stay competitive. Deliverr is largely a fulfillment software provider. In this blog, we will examine various aspects of Deliverr, including their pricing, facilities, services, software, and the pros and cons of choosing them as your fulfillment partner. Additionally, we will summarize online reviews to help you decide when selecting a fulfillment provider.

About Deliverr

Deliverr is a fulfillment software company that specializes in providing fast and cost-effective warehousing, order fulfillment, and distribution solutions for businesses of all sizes. Established with a mission to enable e-commerce businesses to offer Amazon-like delivery speeds, Deliverr focuses on streamlining operations and ensuring companies can meet customer expectations efficiently.

But Deliverr isn’t really a fulfillment company itself. Rather, it developed a fulfillment and inventory software system and it largely utilizes a network of other warehousing companies and warehouse operators to store and ship goods for its’ customers. Similar to Flexe, Ware2Go, Flow Space, and other “Airbnb” warehouse solutions, this new breed of fulfillment comes with both pros and some very significant cons.

Deliverr Pricing

Deliverr is known for its transparent and competitive pricing based on factors such as storage space, order volume, and shipping destinations. Businesses can easily calculate the cost of fulfillment using Deliverr’s online pricing calculator, which estimates fulfillment fees and shipping rates. Additionally, no long-term contracts or hidden fees exist, adding to the perceived allure of Deliverr for brands.

Deliverr Facilities

As mentioned, Deliverr orchestrates a network of strategically located warehouse facilities across the United States. This vast network allows them to provide fast and affordable shipping to customers, enabling businesses to meet the growing demand for quick delivery times. In addition, Deliverr’s facilities have advanced technology and systems to ensure accurate and efficient order processing. But, these locations are not owned by Deliverr. Rather they are owned and operated by other warehousing and fulfillment facilities, which may or may not operate at the highest levels of service. While Deliverr has the ultimate responsibility of managing the operations, quality is contingent upon other companies performing the agreed upon service. Even a quick browsing of the web shows that user reviews are quite low across the board, with some platforms ranking the service as a 2 or 3 star type of company, which is largely a function of the structure of how it operates and is extremely important to understand before moving forward with this fulfillment option.

Deliverr Services

Deliverr offers a range of services to cater to the diverse needs of its clients. These services include:

• Warehousing and Storage: Secure storage solutions with real-time visibility and control over your inventory.
• Order Fulfillment: Fast and accurate order processing, packing, and shipping to customers.
• E-commerce Fulfillment: Seamless integration with popular e-commerce platforms for smooth online order processing.
• Two-day and Next-day Delivery Options: Offering faster shipping options to meet customer expectations and improve conversion rates.
• Returns Management: Efficient returns processing and management to minimize costs and customer dissatisfaction.

Deliverr Software

Deliverr utilizes advanced software that integrates with various e-commerce platforms, such as Shopify, WooCommerce, and Magento, to simplify order management and inventory tracking. The software also provides real-time updates on order status and inventory levels, ensuring businesses maintain control over their operations. Furthermore, the software helps to manage its network of fulfillment operators.

Pros of Deliverr

Some of the advantages of choosing Deliverr include:

• Transparent Pricing: Deliverr offers an online pricing calculator, allowing businesses to estimate fulfillment costs easily. However, the feedback we’ve received from former customers indicates that the overall pricing isn’t necessarily competitive in the industry.
• Fast Shipping Options: Deliverr’s extensive network of facilities enables quick delivery times, meeting customer expectations for fast shipping. Once again, this pro comes with a con – in order to utilize the extensive network of warehouses, your company would need to keep a significant stock of product and have a very high volume of shipments per month or else it really doesn’t provide any advantages over a more centralized single location fulfillment strategy.
• Seamless E-commerce Integration: Easy integration with popular e-commerce platforms for simplified order management and inventory tracking.

Cons of Deliverr

There are some major drawbacks to using Deliverr, as well as on demand fulfillment software solutions that utilize a network of other 3PL warehouses. Some of these drawbacks of Deliverr include:

• Limited international shipping options: Deliverr primarily focuses on domestic shipping within the United States, which may not be suitable for businesses that require international fulfillment solutions.
• No custom packaging: Deliverr does not currently offer custom packaging options, which may be a drawback for businesses looking to enhance their brand experience.
• Performance that is contingent upon each provider in their network: Because Deliverr isn’t doing the fulfillment work itself, quality is dependent upon their operators.
• Slow response times: Because Deliverr will have to wait to get questions answered by the warehouse network operators, expect time delays in responsiveness to questions. Using a 3PL warehouse that you deal with directly, your questions will get answered much faster and you’ll build relationships with the actual company yourself.
• Pricing isn’t competitive: A boutique or single location fulfillment center will get you noticeably better pricing.
• Focus on larger clients: Deliverr prefers to work with larger volume shippers, so small businesses may not be targeted for client acquisition.

Info on Deliverr’s Online Reviews

• Average ratings have wild swings among various platforms: The range is from 4.3 to 2.5 out of 5 stars
• Quality of reviews: Some are positive, with customers praising fast shipping, transparent pricing, and responsive customer support. However, it is difficult to ignore the negative reviews, and as such, you should perform significant due diligence if considering using this option.
• Number of reviews: 200+ combined reviews across various platforms such as Yelp, Facebook, and Trustpilot.

Deliverr is an option for fulfillment for businesses looking to streamline operations and offer customers fast shipping. However, the Airbnb model is quite risky, and there are significant warning signs on customer reviews to leave potential users of their service with a pause. Furthermore, potential clients should know the limited international shipping options and the need for custom packaging when considering Deliverr as their fulfillment partner.

Discover the Benefits of Deliverr and Other Fulfillment Services

Leverage the benefits of a reliable warehousing and fulfillment partner for your business by exploring Deliverr’s offerings. Contact us today to learn how our all-inclusive services can streamline operations, enhance customer satisfaction, and fuel your e-commerce growth.

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