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Fulfyld Reviews and Ratings

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About Fulfyld

Fulfyld is a Huntsville, Alabama-based third-party logistics (3PL) provider specializing in eCommerce fulfillment. Established in 2016, the company focuses exclusively on direct-to-consumer (D2C) brands, offering order fulfillment, inventory management, subscription box fulfillment, and crowdfunding logistics.

Fulfyld differentiates itself through flat-rate pricing and a dedicated account manager for each client, providing a single point of contact for customer support. The company integrates with Amazon, eBay, Shopify, Walmart Marketplace, and other platforms, offering real-time order tracking and inventory management.

While flat-rate pricing and dedicated support are beneficial, Fulfyldโ€™s single-location fulfillment model may not be ideal for businesses requiring nationwide or multi-warehouse distribution.

Strengths and Weaknesses

Strengths:

  • Flat-Rate Pricing โ€“ No per-order or per-item pick and pack fees.
  • Dedicated Account Managers โ€“ Clients have a single point of contact for customer support.
  • Same-Day Shipping โ€“ Orders ship on the same business day.
  • Subscription & Crowdfunding Fulfillment โ€“ Specializes in recurring shipments and backer rewards.
  • Manufacturing Sourcing โ€“ Offers connections to manufacturers for product sourcing.

Weaknesses:

  • Single Warehouse Location โ€“ No multi-region fulfillment, which may lead to higher shipping costs for West Coast orders.
  • Limited B2B Focus โ€“ Primarily serves D2C brands, with fewer capabilities for bulk orders.
  • Flat-Rate Model Not Always Cost-Effective โ€“ Businesses with low shipping volumes may pay more than with usage-based pricing.
  • Tracking Issues โ€“ Some customers report delays in tracking updates and lost inventory claims.

Pricing Breakdown

Fulfyld offers flat-rate pricing, meaning businesses pay a fixed shipping fee rather than per-item or per-order charges.

  • Storage Fees โ€“ Monthly rates based on pallet or bin space usage.
  • Flat-Rate Shipping โ€“ Costs are fixed based on speed and destination, with no additional charges for rush shipping.
  • Custom Packaging & Special Projects โ€“ Available, but may involve higher costs.

While this model simplifies billing, businesses with low order volumes or specialized shipping needs may find it more expensive than variable pricing models.

Facility Locations

Fulfyld operates from a single fulfillment center in Huntsville, Alabama:

  • All orders ship from Alabama โ€“ No bi-coastal distribution.
  • Two-day shipping options โ€“ Available for select regions but may not be competitive for West Coast deliveries.
  • No International Warehouses โ€“ Global fulfillment relies on longer-distance shipments, which may increase costs and delivery times.

For businesses requiring regional distribution centers, Fulfyldโ€™s single-location model could lead to higher shipping costs and slower delivery times.

Service Offerings

Fulfyld provides core fulfillment services, including:

  • Order Fulfillment โ€“ Picking, packing, and shipping for eCommerce brands.
  • Inventory Management โ€“ Real-time stock tracking with software integrations.
  • Custom Packaging & Branding โ€“ Clients can use their own packaging or Fulfyldโ€™s design services.
  • Subscription & Crowdfunding Fulfillment โ€“ Manages recurring shipments and backer rewards.
  • Amazon FBA Prep โ€“ Supports labeling, kitting, and packaging compliance for FBA and FBM sellers.
  • B2B Fulfillment โ€“ Available, but not a primary focus.

While Fulfyld supports D2C brands well, businesses needing bulk B2B fulfillment or international warehouses may need additional providers.

Service Considerations

  • Best for eCommerce Brands โ€“ Primarily serves D2C businesses, with some B2B capabilities.
  • Flat-Rate Pricing Tradeoffs โ€“ While predictable, this model may not always be the lowest cost for businesses with low shipping volumes.
  • Single Fulfillment Center โ€“ No regional distribution, leading to higher shipping costs for West Coast and international orders.
  • Customer Support Dependence on Account Manager โ€“ Limited visibility on what happens if the assigned representative is unavailable.

Customer Feedback

Fulfyld has an average rating of 4.3/5 stars across Google reviews.

Positive Feedback:

  • Predictable pricing with no per-item fees.
  • Dedicated account managers provide personalized support.
  • Same-day shipping improves delivery times.
  • Strong capabilities for subscription and crowdfunding fulfillment.

Common Complaints:

  • Tracking updates can be slow.
  • Claims for lost inventory may take time to resolve.
  • Single-location model leads to higher shipping costs for businesses outside the Southeast.

While Fulfyldโ€™s service is well-rated, its single fulfillment center and tracking concerns may be challenges for some businesses.

Fulfyld Comparison Table

Fulfyld Fulfillment Summary

Fulfyld is well-suited for eCommerce businesses looking for flat-rate pricing, dedicated account management, and specialized fulfillment services for subscriptions and crowdfunding. However, its single Alabama warehouse and limited B2B focus may not work for businesses needing regional distribution, bulk shipments, or lower-cost fulfillment for small order volumes.

How WarehousingAndFulfillment.com Operates

WarehousingAndFulfillment.com connects businesses with custom-vetted fulfillment providers tailored to their specific needs. Unlike Fulfyldโ€™s single-location model, WarehousingAndFulfillment.com provides access to a nationwide fulfillment network, allowing businesses to scale efficiently without geographic constraints.

Vetting Process:

  • Provider Screening & Interviews โ€“ Only fulfillment providers meeting service benchmarks are included.
  • Reputation & Credit Checks โ€“ Financial stability and operational reliability are verified.
  • Client References & Performance Metrics โ€“ Evaluated based on long-term service quality.
  • Consistent Pricing Models โ€“ Transparent, upfront pricing avoids unexpected costs.

By using WarehousingAndFulfillment.com, businesses gain access to scalable, customizable fulfillment solutionsโ€”eliminating the limitations of single-location providers like Fulfyld.

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