GOLD3PL Reviews and Ratings

About GOLD3PL

GOLD3PL is a third-party logistics (3PL) provider based in Dallas, Texas, with an additional location in Houston. The company focuses on regional fulfillment within a 500-mile radius of Dallas, leveraging its own fleet of trucks for direct transportation.

The company offers B2B and B2C fulfillment, kitting, assembly, garment-on-hanger (GOH) processing, and call center services. It provides dedicated account representatives and 24/7 management access, which may appeal to businesses needing a personalized service approach.

While GOLD3PL’s smaller size allows for flexibility, it lacks a multi-location warehouse network, making it less suitable for businesses requiring nationwide fulfillment. Additionally, pricing is not publicly available, requiring potential customers to request a quote.

Strengths and Weaknesses

Strengths:

• Owns and Operates a Trucking Fleet – GOLD3PL controls its own transportation, allowing faster regional deliveries.
• Dedicated Customer Support – 24/7 senior management access and assigned account representatives.
• Value-Added Services – Includes returns processing, kitting, garment-on-hanger processing, and call center support.
• Flexible for Small Businesses – Offers startup consulting, branding, and business growth assistance, which is rare in 3PL services.
• Proximity to Major Shipping Hubs – Located near DFW International Airport, supporting domestic and international shipping.

Weaknesses:

• Limited Geographic Reach – With only two Texas-based locations, GOLD3PL is not a nationwide fulfillment option.
• Lack of Pricing Transparency – No publicly available pricing details, requiring custom quotes.
• Minimal Online Customer Reviews – Few verified testimonials, making it difficult to assess long-term service consistency.
• Website Provides Limited Operational Details – Potential clients must request additional information to understand service offerings and pricing.

Pricing Breakdown

GOLD3PL does not disclose pricing details online, requiring businesses to request a quote for their fulfillment needs. Key potential pricing components include:

• Storage Fees – Likely based on pallet, bin, or square footage usage.
• Pick & Pack Fees – Typically billed per item or per order.
• Shipping Costs – Determined by distance, package weight, and carrier rates.
• Value-Added Services – Additional charges may apply for kitting, labeling, garment-on-hanger processing, and custom packaging.

The lack of publicly available pricing may make it difficult for businesses to compare costs upfront.

Facility Locations

GOLD3PL operates from two fulfillment centers in Texas:

• Dallas, TX (Irving) – Main warehouse and headquarters, handling regional fulfillment and trucking operations.
• Houston, TX – Additional location supporting Gulf Coast shipments.

These locations favor businesses shipping within Texas and surrounding states, but lack national distribution coverage. Companies requiring multiple fulfillment centers for broader geographic reach may need additional 3PL partners.

Service Offerings

GOLD3PL provides a range of fulfillment services, including:

• Order Fulfillment – Picking, packing, and shipping for B2B and B2C customers.
• Inventory Management – Real-time tracking and reporting.
• Returns Processing – Handling returned goods with inspection and restocking.
• Kitting & Assembly – Product bundling, packaging, and labeling.
• Garment-on-Hanger (GOH) Processing – Specialized handling for apparel on hangers.
• Call Center Support – Customer service and order management assistance.
• Freight & Transportation Services – In-house trucking for faster deliveries.
• Business Growth Support – Startup consulting, branding, and marketing assistance.

GOLD3PL’s proprietary distribution center management system (DCPS) enables the client to seamlessly map their inventory and sales across all versions of mapping. GOLD3PL also provides their customers real time reports and order allocation over their secure VPN connections. While GOLD3PL provides personalized services, its regional focus and limited warehouse network may not meet the needs of larger businesses requiring nationwide fulfillment.

Service Considerations

• Best for Small-to-Medium Businesses – GOLD3PL supports startups and small businesses with consulting and personalized services.
• Limited Warehouse Network – With only two Texas locations, nationwide fulfillment is not an option.
• No Public Pricing – Businesses must request a quote, making cost comparison more difficult.
• Few Public Reviews – The lack of verified customer feedback makes it hard to assess long-term reliability.

Customer Feedback

GOLD3PL has limited online reviews, but of the reviews that do exist, the company scores high with a 4.4 star rating.

Positive Feedback:

• Hands-On Customer Service – Direct access to management and dedicated representatives.
• Regional Focus & Direct Transportation – Owns trucking fleet, allowing faster delivery within Texas and surrounding states.
• Flexibility for Startups – Offers business consulting, branding, and growth support.

Common Concerns:

• Lack of Public Reviews – Minimal online testimonials make service quality difficult to verify.
• No Pricing Transparency – Requires quote requests with no published rates.
• Limited Reach – Not ideal for businesses needing multi-location fulfillment.

GOLD3PL is a small, family owned business, so you can feel good about doing business with them. Because of their small size, they can offer a more personalized touch to their business interactions. This makes them ideal partners for small and start-up businesses, which is their area of expertise.

An example of GOLD3PL’s commitment to their customers shows just how much this company cares. Recently, GOLD3PL purchased a commercial freezer to allow one of their current clients to expand their business into frozen fulfillment and shipping. In another instance, the company helped avert a major disaster by researching and helping resolve a valued client’s customs issue that would have meant a hefty penalty the client.

A rarity in the warehousing and logistics industry, GOLD3PL is also able to offer full coverage for their fulfillment services. They may be smaller in stature, but that small size allows GOLD3PL the ability to offer more personalized services that their larger competitors may not be able to. These services include benefits such as marketing, branding, strategy, consulting and even small business startup funding and accounting services. If you own a small and growing company, GOLD3PL will not only handle your fulfillment, but they will also serve as a partner to help you grow your company and sales, which is very rare in the industry.

Since customer feedback is limited, businesses should ask for case studies or references before committing.

Gold 3PL Comparison Table

Gold 3PL Fulfillment Summary

GOLD3PL is a regional fulfillment provider specializing in Texas-based logistics and in-house transportation. It may be a good fit for small businesses that prioritize hands-on service and direct customer support. However, limited warehouse locations, lack of pricing transparency, and minimal online reviews make it less suitable for businesses requiring nationwide coverage or cost predictability.

How WarehousingAndFulfillment.com Operates

Unlike GOLD3PL’s Texas-only fulfillment model, WarehousingAndFulfillment.com connects businesses with a vetted network of fulfillment providers nationwide, ensuring the best match for order volume, shipping needs, and budget.

Vetting Process:

• Provider Screening & Interviews – Only fulfillment providers meeting service benchmarks are included.
• Reputation & Credit Checks – Verified financial stability and operational reliability.
• Client References & Performance Metrics – Evaluated based on long-term service quality.
• Consistent Pricing Models – Offers clear, upfront pricing to prevent unexpected costs.

By working with WarehousingAndFulfillment.com, businesses gain access to scalable, transparent, and nationwide fulfillment solutions—eliminating the geographic and pricing challenges and sourcing quality connections that best suite your company needs.

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