I Logistics USA Reviews & Ratings

About I Logistics USA

I Logistics USA is a third-party logistics (3PL) provider headquartered in Miami, Florida, specializing in order fulfillment, warehousing, and shipping solutions. The company integrates orders from multiple sales channels, reducing manual data entry and centralizing order processing.

Its proximity to Miami International Airport, Port of Miami, and Port Everglades makes it a strong option for businesses needing fast fulfillment in the Southeastern U.S. and Latin America. The company supports subscription box fulfillment, B2B and B2C logistics, and Fulfillment by Amazon (FBA).

While its services focus on automation and efficiency, I Logistics USA operates from a single facility. Businesses requiring nationwide distribution may face higher shipping costs and longer transit times. Customer feedback highlights both strengths in regional fulfillment and concerns over communication delays and order accuracy.

Strengths and Weaknesses

Strengths

• Strategic Miami Location – Close to key air and sea shipping hubs, supporting fast fulfillment for regional and international shipments.
• ECommerce Integrations – Supports over 100 online stores, marketplaces, and shopping carts.
• Subscription & Amazon Fulfillment – Specializes in subscription box fulfillment and Amazon FBA-compliant prep services.
• Transparent Pricing for Receiving Fees – Some pricing is published upfront, reducing uncertainty in budgeting.
• 24/7 Customer Access – Support available at all hours, which is uncommon among fulfillment providers.

Weaknesses

• Single Warehouse Location – Limits cost-effective nationwide distribution, as orders outside the Southeast may have higher shipping costs.
• Inconsistent Service Quality – Some customers report delays in response times and order processing errors.
• Limited Pricing Transparency – While some fees are available, full pricing details require direct contact.
• Scalability Challenges – Lack of multiple fulfillment centers makes expanding beyond regional fulfillment more difficult.

Pricing Breakdown

I Logistics USA publishes some pricing details, but many costs require a custom quote.

Published Pricing:

• Receiving Fee:
  • $25.00 for the first hour
  • $45.00 for each additional hour

Other Likely Costs (Based on Industry Standards):

• Storage Fees – Likely charged by pallet, bin, or cubic footage.
• Pick & Pack Fees – Charged per order or per item.
• Shipping Costs – Varies based on carrier rates and destination.
• Additional Fees – Potential costs for kitting, labeling, barcoding, and returns processing.

While bundled pick fees help high-order volume businesses, the lack of a full published pricing structure makes cost comparisons difficult.

Facility Locations

I Logistics USA operates one fulfillment center in Miami, Florida.

• Miami, FL (Headquarters) – Located near major air and sea shipping ports, supporting quick regional fulfillment.

The single-location model limits cost-effective national fulfillment. Businesses outside the Southeast may face longer delivery times and higher shipping costs due to reliance on long-haul carriers.

Service Offerings

I Logistics USA provides a range of fulfillment services, including:

• Order Fulfillment – Picking, packing, and shipping for eCommerce, subscription boxes, and wholesale orders.
• Inventory Management – Real-time tracking, SKU management, and automated inventory alerts.
• Returns Processing – Handling returns, restocking, and refund coordination.
• B2B & B2C Fulfillment – Retail distribution and direct-to-consumer shipments.
• Amazon FBA Support – Prepping, labeling, and compliance for Amazon fulfillment.
• Subscription Box Fulfillment – Custom kitting and scheduled order shipments.
• Cross-Docking & Transloading – Quick turnover for minimal storage needs.

While the company performs well in regional fulfillment, businesses needing multi-location warehousing for nationwide reach may find limitations.

Service Considerations

• Best for Southeast & Latin America Fulfillment – Works well for businesses shipping within these regions.
• Limited Nationwide Reach – Orders outside of this region may have longer shipping times and higher costs.
• Potential Communication Delays – Some customers report slow email responses.
• Pricing Transparency Varies – Only some costs are available upfront; others require direct quotes.

Customer Feedback

Reviews for I Logistics USA are mixed, with strong ratings on Google but some inconsistencies noted on Yelp and Facebook.

Positive Feedback

• Fast Regional Fulfillment – Customers praise quick turnaround for orders within Miami and nearby regions.
• Subscription & Amazon Fulfillment Expertise – Businesses report smooth processing for subscription services and FBA shipments.
• 24/7 Customer Contact – Many customers appreciate having continuous access to support.

Common Complaints

• Slow Response Times – Some customers report delays in email communication.
• Inconsistent Order Processing – Inventory tracking errors and fulfillment delays are mentioned in some reviews.
• Limited Warehouse Network – Businesses needing nationwide distribution may face challenges.

Review Ratings

• 4.6 Stars (80+ Reviews) – Very positive Google feedback on customer service and regional fulfillment.
• Mixed Yelp Ratings – Some customers report fulfillment errors and inconsistent service quality.
• Mostly Positive Facebook Ratings – Praise for inventory management and fulfillment efficiency, but some mention slow email responses.

I Logistics USA Comparison Table

I Logistics USA Fulfillment Summary

I Logistics USA is well-suited for businesses shipping to the Southeastern U.S. and Latin America, particularly for subscription box fulfillment and Amazon FBA prep. Its Miami location allows for quick regional shipping, and its eCommerce integrations support multi-channel fulfillment.

However, its single facility limits cost-effective national distribution, and some customers report service inconsistencies. Businesses requiring multi-location fulfillment or a fully transparent pricing model may need alternative options.

How WarehousingAndFulfillment.com Operates

Unlike I Logistics USA’s single-location model, WarehousingAndFulfillment.com connects businesses with vetted fulfillment providers nationwide, ensuring the best match for order volume, shipping needs, and budget.

Vetting Process

• Provider Screening & Interviews – Only fulfillment providers meeting service benchmarks are included.
• Reputation & Credit Checks – Verified financial stability and operational reliability.
• Client References & Performance Metrics – Evaluated based on long-term service quality.
• Consistent Pricing Models – Offers clear, upfront pricing to prevent unexpected costs.

By working with WarehousingAndFulfillment.com, businesses gain access to scalable, transparent, and nationwide fulfillment solutions—eliminating the geographic and pricing challenges associated with other search methodologies.

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