Table of Contents
Our Curated List of the Best Fulfillment Companies & Centers
Finding the right fulfillment partner can be challenging with so many options. Weโve narrowed it down by focusing on companies that deliver consistent results. Each provider on this list has been evaluated based on their performance, technology, and customer serviceโwithout any paid placements. Our recommendations are based solely on their ability to meet your needs reliably. Complete our online form for a personalized match.
- Next Level Resource Partners: Founded in 2013, Next Level Resource Partners provides fulfillment services from Denver, Chicago, Charleston, and Calgary. They specialize in working with B2C brands, helping businesses handle orders reliably (along with a myriad of specialized services). With over a decade of experience, they are a trusted partner for companies that need consistent, dependable fulfillment.
- Sweetwater Logistics: Founded in 2009 and based in Charlotte, North Carolina, Sweetwater Logistics ships the vast majority of orders placed before 3:30 p.m. the same day. According to our research, 99.8% of their shipments meet this cutoff, making them one of the most consistent fulfillment providers in our network. Their location allows them to reach most of the U.S. within two days. We work with them because their speed and accuracy keep orders on schedule.
- Warehousing Pro: Based in Nashville, Tennessee, Warehousing Pro handles fulfillment, storage, and logistics for businesses that require warehousing without long-term commitments. They work with companies that ship irregular volumes, need overflow storage, or have last-minute freight issues. Customers highlight their fair pricing and quick response times. One customer shared how a last-minute issue could have delayed a delivery, but Warehousing Pro stepped in, reworked the load, and got it back on schedule. We work with them for similar reasons. They take ownership of the job and make sure things get done.
- GOLD3PL: Located in Irving, Texas, GOLD3PL provides logistics services within a 500-mile radius of Dallas. As a family-owned business, they stay directly involved in day-to-day operations, working closely with clients to adjust to changing needs. Customers frequently highlight their responsive service and willingness to go the extra mile. We work with them because their direct involvement makes coordination and problem-solving easier.
Frequently Listed Fulfillment Companies & Centers
When searching for the best fulfillment companies, itโs easy to come across the same names appearing in multiple โbest ofโ lists. While these rankings may highlight well-known fulfillment service providers, they can also be influenced by advertising or industry relationships, meaning they donโt always reflect the best options for YOUR business. These companies often dominate such lists, but we highlight whatโs often left out:
- Shipnetwork (Formerly Rakuten Super Logistics): ShipNetwork, previously known as Rakuten Super Logistics, frequently appears on top fulfillment lists, but reviews tell a different story. While a 4.2-star Trustpilot rating may seem promising, itโs based on just seven reviews, including two 1-star ratings. Feedback under the ShipNetwork name remains sparse and mixed, while a 1.3-star rating on Yelp may raise further concerns. Many complaints highlight poor service for smaller businesses, with a preference for high-volume clients. This may make them a less suitable option for businesses with lower order volumes or those looking for more personalized support.
- Easyship: Easyship has mixed reviews for its shipping software and fulfillment services, with a 2.2-star rating on Trustpilot and 4.3 stars on Capterra. Easyshipโs pricing structure advertises discounted carrier rates and no upfront fees, which may draw interest from many businesses. However, customers have reported sudden price changes and difficulty resolving issues with support. Some businesses have struggled with delayed shipments and a lack of communication when problems arise.
- Fulfillment by Amazon: Despite being a giant in the space, Fulfillment by Amazon (FBA) has surprisingly few detailed reviews. In fact, itโs difficult to find a single review on any of the major platforms. FBA operates under strict guidelines, including packaging requirements and product restrictions. Their fee structure includes rising storage costs for slower-moving inventory and additional fulfillment charges that can add up quickly. For smaller businesses, these constraints make it harder to control costs and manage inventory on your own terms.
- Shipwire: Shipwire is a long-standing fulfillment company with mostly negative reviews. It holds a 2.2-star rating on Trustpilot across 176 reviews and a 2.2-star rating on G2 across 6 reviews, and a 1.3-star rating on Capterra across 16 different reviews. Ratings this low across a large subset of reviews suggest ongoing issues rather than isolated complaints. While some customers report positive experiences, many cite hidden fees and poor service management, especially when dealing with errors, which may make Shipwire a risky choice for businesses that need reliable support.
- Shipbob: Reviews on platforms like G2 (3.6 stars), Capterra (3.6 stars), and Trustpilot (4.3 stars) have improved, but consistent and recurring customer complaints are common themes across all platforms. Many users report issues with billing discrepancies, inventory mismatches, and fulfillment errors, with some turning to peer platforms like Reddit to share their frustrations. Some customers have reported a strong sales pitch with hands-on support early on, only to experience a drop-off in service once theyโve signed on, particularly for smaller businesses that donโt meet ShipBobโs highest spending tiers. Businesses considering ShipBob should evaluate whether its service structure aligns with their fulfillment needs.
- Red Stag Fulfillment: Red Stag Fulfillment specializes in handling heavy, high-volume products and has built a strong reputation in this niche. With a 4.3-star rating on Google, many customers report positive experiences. However, the majority of positive reviews are missing contextual information and are written by past and current employees. The companyโs credibility is also somewhat diminished by its own self-promotion in the form of a โtop 3PL companiesโ list on its website, which ranks Red Stag as โthe best.โ
- Fulfillify: Fulfillify is a division of Complemar, but online reviews are sparse (2.8-Star Google rating on just 8 reviews). While they offer a wide range of fulfillment services, they typically work with larger businesses with high order volumes. We did find one 1.0-Star review on Yelp. Lack of online feedback makes it difficult to gauge their customer experience.
- IDS Fulfillment: IDS Fulfillment has received a wealth of customer reviews, garnering a 3.6-Star rating on Google from over 120 reviews) – slightly above average. Employees are equally mixed about working at the organization, rating the organization 3.3 stars overall. The company does offer multiple locations and omni-channel fulfillment. For companies interested in these features, a direct inquiry would likely be necessary to understand their service scope.
- Dollar Fulfillment (Formerly Ships-a-Lot): Dollar Fulfillment (Formerly Ships-a-Lot), primarily focuses on e-commerce fulfillment, Shopify fulfillment, and crowdfunding projects. The company promises a 99.8% accuracy rate, but according to one reviewer, the company seems like more of a zoo and highly disorganized. Dollar Fulfillment, at first glance, appears harmless with less than 20 total reviews on Google and a 3.3-Star rating. But a bigger story emerges on Trustpoint, with a 1.7-Star rating from over 60 reviews.
- Flexport: With five fulfillment centers in the U.S. (Los Angeles, Dallas, Chicago, Atlanta, and New Jersey), Flexport is an enterprise level fulfillment company that boast of over 5 million square feet of warehouse space coupled with a complete, end-to-end logistics and shipping suite. But despite their impressive size, Flexport customers give mixed reviews, including some who warn “don’t use them” and that “the customer service is terrible”. Pricing concerns abound as well, with some users suggesting they are “expensive and not worth it”.
- Xpert Fulfillment: With limited but positive reviews, Xpert Fulfillment holds a 4.9-star rating on Google and 5 stars on Facebook. Based in Michigan, they may appeal to businesses looking for Midwest fulfillment. However, with less than 20 total reviews available between Google and Facebook, businesses should seek more in-depth information before deciding.
- eFulfillment Service: eFulfillment Service has a 4.2-star rating on Google, which contrasts with less favorable ratings on G2 (2.3 stars). Customers appreciate the personalized service and competitive pricing, but common complaints include slow inventory check-in and fulfillment delays. With mixed feedback, businesses considering eFulfillment should weigh these experiences before making a final decision.
- Fulfillrite: With a solid 4.8-star Trustpilot rating, Fulfillrite appears to offer reliable services. However, they have a selective approach, focusing on companies that ship smaller, lightweight items, and adhereing to a strict low-SKU count inventory profile. Their locations in New Jersey and Utah makes them a good option for businesses needing a bi-coastal fulfillment center. But this also comes with a greater emphasis towards larger volume customers.
- Floship: Based in Hong Kong, Floship provides a good option for businesses that donโt mind longer shipping times. With a 2.2-star rating on Google, 3.9-star rating on Trustpilot, and 1.1-Star rating on G2, they seem questionable overall and in particular for companies shipping internationally from Asia. The longer transit times and additional logistics considerations may not fit every business.
- Ryder Ecommerce (Formerly Whiplash Fulfillment): Now part of Ryder Ecommerce, the company has transitioned from a software platform that connects multiple fulfillment services to a full-service e-commerce fulfillment provider (largely serving apparel, electronics, footwear, and health and beauty products). As you can imagine, functioning with a company the size of Ryder, the target customer profile is large to enterprise level order volumes.
- SaltBox: A co-warehousing company with 11 locations in the U.S., SaltBox specializes in offering companies small, micro-warehouses for rent. The company has become a convenient and “safe” option for many fulfillment companies to include on their top list, because they largely don’t compete with fulfillment centers, although they do have a small outsourced fulfillment option at some of their locations. SaltBox has a 4.8-Star rating on Google, and customers seem to enjoy their lower cost warehouse rental options. But reviews were unavailable for their outsourced logistics function and would-be users should dig deeper before committing.
- Fulfillment.com: Another massive, global fulfillment company with 8 worldwide locations, Fulfillment.com is a self-professed “high-volume” fulfillment company (serving large and enterprise customers. For as large as the company is, you’d expect them to have more than 2 reviews on TrustPilot (with a 3.8-Star ratting), but that’s not the case. Google reviews appear to have a wider reach, with over 60 reviews and a 4.7-Star rating. But not all reviews are positive, with some companies having a very bad experience, including massive inventory issues.
- Shipstation: While Shipstation often shows up on fulfillment lists, itโs important to note that they arenโt actually a traditional fulfillment company. Shipstation is a shipping software provider that connects businesses with partner fulfillment services. Their reviews reflect their software service, not the quality of fulfillment services themselves. Businesses considering ShipStation should also be aware that using partner fulfillment services may introduce extra costs and additional steps in the fulfillment process.
Relying on Google searches or โbest ofโ lists to find fulfillment providers often leads to companies that spend heavily on advertising, rather than those best equipped to meet your specific needs. These lists often feature large, established providers, which may not offer the personalized service that smaller businesses value.
In many cases, these rankings are created by groups with conflicting interestsโsuch as tech firms with little knowledge of the fulfillment industry, brokers who claim to be free but take commissions to promote certain companies, or even 3PLs that place themselves at the top of their own lists.
How to Find Fulfillment Companies/Centers
To find a better match, focus on companies specializing in your industry and capable of handling your growth, specific products, or shipping needs. Many strong providers wonโt appear on the first page of results, so itโs important to dig deeper.
Evaluating reviews can also help, but you need to be careful. While reviews give insights into customer satisfaction, they donโt always focus on fulfillment performance, like shipping accuracy or scalability. You can also contact companies directly, but this approach is time-consuming, requiring you to vet their track record, financial stability, and customer feedback yourself. While brokers offer to match you with fulfillment centers, commission-based models may lead to inflated costs and mismatched solutions, as they earn based on the partnerships they createโnot necessarily your best outcome.
If youโre looking to save time with a more efficient search, consider using a service like WarehousingAndFulfillment.com. Instead of spending hours researching or using brokers who may not prioritize your needs, we connect you with our trusted providers. WarehousingAndFulfillment.com takes the guesswork out of the process. Find a reliable fulfillment center without the hassle of sifting through hundreds of options on your own.
What to Look For in a Fulfillment Company/Center
The following criteria should guide your decision (and here are a few helpful tips on how to choose a fulfillment company):
- Specialization in Your Product Type: Not every fulfillment center is equipped to handle all types of products. Some companies specialize in eCommerce, while others may focus on handling bulky or fragile goods. If your business requires specific storage or handling conditions, such as climate-controlled storage for perishables or specialized packaging for heavy items, itโs essential to find a fulfillment center that has experience in managing similar products.
- Location & Distribution Network: The geographic location of your fulfillment center has a direct impact on shipping times and costs. Look for a center that is close to your major customer bases or strategically located near transportation hubs, reducing transit times and shipping expenses. If your business sells nationally or internationally, choose a provider with a strong distribution network capable of supporting your growth.
- Service Offerings & Flexibility: Different fulfillment centers offer a wide range of services. Some may provide traditional storage and shipping, while others offer additional services like pick, pack, and ship or even product customization. Flexibility is keyโmake sure the center can scale services as your business grows and adapt to seasonal demands. Whether you need short-term storage or long-term warehousing, the fulfillment center should be able to accommodate your changing needs.
- Technology Integration: Look for centers that offer modern inventory management systems, automated order processing, and real-time tracking of shipments. The ability to integrate with your eCommerce platform or business software may help reduce errors, and increases transparency.
- Customer Support & Communication: Good communication is imperative when outsourcing fulfillment. The center should provide clear, accessible customer support and keep you updated on any issues with inventory, shipping, or returns. A responsive support team can help resolve problems quickly, reducing downtime.
- Reputation & Reliability: A fulfillment companyโs track record is a strong indicator of its performance. Investigate how long theyโve been in business, review customer testimonials, and ask for referrals if needed. A well-established fulfillment center with positive feedback is more likely to provide consistent, reliable service. Donโt hesitate to ask about their error rates, shipping accuracy, and how they handle customer returns.
- Transparency in Pricing: Fulfillment costs can quickly add up, especially if there are hidden fees. Be sure to request a full breakdown of the pricing structure, including storage fees, pick-and-pack charges, and shipping rates. Some centers may charge based on the number of items or storage used, so understanding the pricing model is important for cost management.
- Security and Compliance: Your fulfillment center should have robust security measures in place, including surveillance and restricted access areas. Ensure that they are compliant with any industry-specific regulations, such as food safety standards for perishable goods or product safety for fragile items.
- Speed of Shipping: When evaluating a fulfillment company, look for providers that can process and ship orders on the same day. Find companies with strategically located warehouses, which will allow you to minimize your shipping distances. Finally, you may choose to work with fulfillment companies that provide real-time tracking capabilities, allowing you to keep your customers informed throughout the delivery process.
- Customization Capabilities: The best fulfillment companies offer options for custom packaging, branded boxes, and labeling services. They should also accommodate special requests, such as kitting, bundling, or promotional inserts, and provide systems that allow quick order adjustments.
- Size of the Company: Larger fulfillment providers often prioritize their high-volume, enterprise clients, which can leave smaller businesses with less personalized attention. In contrast, smaller providers tend to focus on growing businesses, offering more tailored service and flexibility. The right choice comes down to finding a provider whose priorities and approach align with your businessโs current needs and future goals.
Weโll Help You Find the Right Fulfillment Company/Center
WarehousingAndFulfillment.com offers a more direct solution. Quickly find a partner who understands your business and can support its growth. Skip the guesswork and let us help you get started with the right fulfillment center today.
Warehouse Management & Fulfillment Options
Advantages of Using a Fulfillment Company/Center
- Frees Up Time to Focus on Growth: Fulfillment centers handle logistics, allowing you to focus on scaling your business and improving your customer experience. With less time spent on warehousing, packing, and shipping, you can dedicate resources to areas like marketing and product development.
- Scalable Operations: Fulfillment centers offer flexibility, allowing you to scale up or down depending on demand. Whether itโs handling seasonal peaks or accommodating growth, they can adjust their operations to fit your needs without the hassle of managing extra staff or space.
- Expert Logistics Management: Fulfillment centers specialize in managing storage, packing, and shipping. Their experience and technology reduce errors, streamline operations, and can help improve delivery times. This leads to more satisfied customers and fewer logistical headaches.
- Cost-Effective for Small Businesses: For startups and small businesses, maintaining a warehouse can be expensive. Outsourcing fulfillment means you only pay for the space and services you use, making it a more affordable option as you grow.
Disadvantages of Using a Fulfillment Company/Center
- Less Direct Control: Outsourcing fulfillment means trusting another company to handle your inventory and orders. While they may excel in logistics, you lose some control over how your products are handled, packaged, and shipped.
- Potential for Higher Costs: While fulfillment centers can be cost-effective, additional fees for specialized servicesโlike custom packaging, climate control, or returns managementโcan add up quickly. Itโs important to fully understand their pricing model.
- Limited Flexibility with Carriers: Most fulfillment centers work with specific carriers, which can limit your options for shipping. If you prefer a certain carrier or have specific shipping needs, this could pose a challenge.
- Not Ideal for Niche Needs: Businesses with highly specific product requirementsโsuch as fragile or climate-sensitive itemsโmay find it difficult to find a fulfillment center that meets their unique needs without extra customization fees or longer fulfillment times.
Connect with Trusted Fulfillment Companies/Centers
Finding the right fulfillment center doesnโt have to be a drawn-out process. WarehousingAndFulfillment.com makes it easy by matching you with providers. Fill out our form today, and weโll connect you with a solution that fits your operational demands.
Fulfillment Center Frequently Asked Questions
What is a Fulfillment Center?
A fulfillment center, also referred to as a fulfillment service or third-party logistics provider (3PL companies), is a facility that handles warehousing, order processing, picking, packing, and shipping for businesses. They also manage returns and inventory tracking, allowing businesses to outsource these logistics functions.
What is the Difference Between a Fulfillment Center and a Warehouse?
A fulfillment center focuses on processing and shipping orders to customers, while a traditional warehouse is primarily for long-term storage. Fulfillment centers handle the full process from receiving inventory to shipping and managing returns, whereas warehouses are more static and focused solely on storing goods.
What is the Difference Between Fulfillment and Shipping?
Fulfillment refers to the entire process of receiving an order, picking and packing the products, labeling, and preparing them for shipping. It involves managing inventory, processing orders, and ensuring everything is ready for delivery. Shipping, on the other hand, is the physical act of transporting the goods from the fulfillment center to the customer. This can be done via truck, rail, ship, or air. While fulfillment ensures the order is packed and ready, shipping is responsible for getting the product to its destination.
What Services Do Fulfillment Centers Provide?
In addition to storage, fulfillment centers offer services such as order processing, picking and packing, shipping, and returns management. Many also provide specialized services like custom packaging, climate-controlled storage, and bulk shipping options.
What Are the Different Types of Fulfillment Centers?
Fulfillment centers come in different types, each suited to specific needs: Traditional Fulfillment Centers: Basic warehousing and shipping. Pick, Pack, and Ship Centers: Additional services like product packing and labeling. Climate Controlled Storage: For products sensitive to temperature and humidity changes. Smart Warehouses: Utilize AI and automation for efficient order processing. Big and Bulky Item Storage: Specialized in handling oversized products.
What Do Fulfillment Centers Charge?
Fulfillment costs vary based on services and volume but typically include fees for receiving inventory, storage, picking and packing, and shipping. Some centers may also charge additional fees for custom packaging, returns processing, or other specialized services.
What Are the Pros of Using a Fulfillment Center?
Fulfillment centers allow businesses to focus on growth by handling logistics like warehousing and shipping. They provide scalability, reduced overhead, and access to logistics expertise, which can improve customer satisfaction and efficiency.
What Are the Cons of Using a Fulfillment Center?
Outsourcing to a fulfillment center can reduce control over how your products are handled, potentially increase costs through additional fees, and limit your flexibility in choosing carriers. Some fulfillment centers may not offer the customized services required for specific product types.
What Are the Risks of Using a Fulfillment Center?
While fulfillment centers offer many advantages, there are risks, such as miscommunication, delays, or damaged goods during shipping. You also lose some control over the packaging and delivery process. Itโs essential to choose a reliable provider and set clear expectations upfront to mitigate these risks.
What Are the Best Locations for Fulfillment Centers in the U.S.?
The best locations for U.S. fulfillment centers are typically near major transportation hubs and regions with strong shipping infrastructure. Some of the top locations include:
- Los Angeles, CA: Los Angeles is ideal for access to West Coast customers and international shipping via major ports.
- Chicago, IL: Chicago is centrally located with excellent access to both coasts and Midwest distribution.
- Dallas, TX: A prime location for fast shipping across the southern U.S. and central regions is Dallas.
- New Jersey/New York: New Jersey and New York are key for reaching East Coast customers quickly, especially in densely populated areas.
These locations offer optimal shipping times, cost-effective distribution, and easy access to major highways, airports, and ports.
What Are the Best Locations for Fulfillment Centers in Canada?
In Canada, the best fulfillment centers are located near major cities and transportation networks to facilitate efficient shipping both within Canada and to the U.S. Key locations include:
- Toronto, ON: The largest shipping hub in Canada, Toronto is ideal for reaching customers across Ontario and the U.S. Northeast.
- Vancouver, BC: A key West Coast location for accessing Pacific markets and shipping into the U.S. West Coast is the greater Vancouver area.
- Montreal, QC: A strategic hub for Eastern Canada and cross-border shipping to the U.S. East Coast is Montreal, Canada.
These locations offer strong infrastructure for domestic and cross-border logistics, reducing shipping times and costs.
What Should I Consider When Using Best Fulfillment Company Lists?
Before trusting a list of top fulfillment companies, consider the source’s motives. Many lists are monetized, and companies pay to be included. Instead of relying solely on these lists, research companies independently and look for other resources that provide unbiased reviews and information based on your specific needs.
What Should I Look For in a Fulfillment Centerโs Technology Capabilities?
Look for fulfillment centers that use up-to-date technology for order management, real-time inventory tracking, and data reporting. Centers with warehouse management systems (WMS) and automation tools (like barcode scanners or robotics) can increase accuracy and reduce order processing times.
What Are Warehousing Marketplaces?
Warehousing marketplaces, sometimes called the “Airbnb of warehouse space,” connect businesses needing storage with available warehouses through a shared management system. Platforms like Flexe and Ware2Go act as intermediaries, offering access to multiple warehouse providers. Cost: These platforms often add high commissions, making them more expensive compared to direct negotiations with warehouses. Service Quality: Warehouses may prioritize their direct clients over marketplace customers due to reduced profit margins, potentially affecting service quality. Direct Negotiation: Businesses generally get better rates and more personalized service by working directly with a warehouse, avoiding the middleman.
When Does On-Demand Warehousing Work Best?
On-demand warehousing solutions work well for temporary or seasonal overflow scenarios where needs are simple, such as pallet storage. However, for more complex and long-term needs, they may not offer the required reliability or service quality.
Why Are Some Fulfillment Companies Not Included in Top Lists?
Smaller fulfillment companies often don’t have the budget to compete with larger ones for visibility on top lists. This can be a problem for small businesses looking for more localized or specialized services, as the top-listed companies may be too large or offer services beyond whatโs necessary for their operations.
How Many Fulfillment Centers Are There in the U.S.?
There are over 20,000 fulfillment centers in the U.S. alone, offering a wide range of services and specializations. With such a large number, itโs difficult to create a โtopโ list that accurately reflects the best options for every business. Each fulfillment center varies in location, product handling, and technological capabilities, making it essential to find the right match for your specific needs.
How Can I Tell If a Fulfillment Center Is Right for My Business?
The best fulfillment center will meet your specific product, shipping, and technology needs. Look for experience in your industry, whether they handle B2B or B2C orders, and whether they can scale with your business as it grows. You can also ask for client references and visit their facility to evaluate their capabilities.
How Do Fulfillment Centers Handle Customer Orders?
Fulfillment centers use a variety of systems to receive orders, from simple email and fax to advanced integrations with eCommerce platforms and ERP systems. Most modern centers automate the process through real-time software integration.
How Do Fulfillment Centers Handle International Shipping?
Many fulfillment centers offer international shipping services, but not all do. If your business ships globally, ensure your fulfillment provider has experience in handling international logistics, including customs clearance, duty calculations, and global carrier partnerships.
How Do Fulfillment Centers Handle Returns?
Fulfillment centers can manage the entire returns process, from receiving returned goods to inspecting them, restocking inventory, and processing refunds or exchanges. Be sure to understand the centerโs return policies and how they handle product inspections or repairs.
How Do Fulfillment Centers Integrate with My Business?
Most fulfillment centers integrate with popular eCommerce platforms (like Shopify, Magento, and BigCommerce) and Enterprise Resource Planning (ERP) systems to streamline inventory management, order processing, and shipping. This real-time integration helps ensure that your business can monitor stock levels and track shipments without manual intervention.
How Do I Transition from In-House Fulfillment to Outsourcing?
Transitioning to a fulfillment center involves transferring inventory, setting up software integrations, and aligning operations with the fulfillment provider. Most fulfillment centers offer support during the onboarding process to ensure a smooth transition.
How Does Technology Impact Your Fulfilmment Options?
If you use RFID or barcode systems, ensure the fulfillment company can seamlessly integrate with these technologies. Real-time reporting and integration with eCommerce platforms or ERP systems are also crucial.
How Does Your Order Volume Impact the Best Fulfillment Company for You?
Your current order volume will help determine which fulfillment company is best for you. Smaller businesses with less than 100 orders per month can work with local third-party logistics providers, while businesses with 5,000 or more orders may need larger fulfillment centers that can handle increased demand.
How Do Fulfillment Centers Make Money?
Fulfillment centers make money by charging fees for receiving goods, storing inventory, picking and packing orders, and shipping. Additional services such as returns management and custom packaging also come with associated costs.
What Key Questions Should I Ask When Evaluating Fulfillment Companies?
Ask about all aspects of their operations, including setup, performance, reliability, fulfillment processes, technology, customer service, scalability, flexibility, and pricing. For a detailed list of questions, see our guide.