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Find the Best Fulfillment Companies: List of Top Rated Fulfillment Centers

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Weโ€™ll Match You with Trusted Fullfillment Companies

We simplify your fulfillment search. Since 2005, weโ€™ve been curating matches supported by a database of warehousing criteria. Our network is made-up of only high-performing providers. Each warehouse is assessed through more than 80 distinct criteria, such as customer reviews, retention rates, location, and more.

  • Location: Dallas, TX, 75247
  • Services Offered: Warehousing, Fulfillment
  • Year Established: 2009
  • Deals Closed: 19
  • Number of Reviews: 8

This family-owned and operated 3PL company, headquartered in the Dallas suburb of Irving, Texas, stands out in the logistics industry by providing... Read more

This family-owned and operated 3PL company, headquartered in the Dallas suburb of Irving, Texas, stands out in the logistics industry by providing exceptional speed to market and best-in-class customer service for warehousing and fulfillment services. With its strategic location just eight miles from DFW International Airport and only 14 miles from downtown Dallas, the company offers logistics services within a 500-mile radius of the Dallas metroplex. Their robust network of non-affiliated 3PL service providers spans the US, Canada, and Western Europe, enabling them to cater to a diverse clientele, ranging from individual e-commerce entrepreneurs to multinational Fortune 500 companies. The company's remarkable employee retention rates, averaging 8.5 years, highlight their inclusive culture and commitment to fostering long-term partnerships, reflected in their successful client retention rate. They prioritize delivering excellence in customer service, backed by guaranteed rates and long-term agreements, ensuring reliability and stability for their clients' supply chains. Offering tailored solutions to meet unique logistical needs, they ensure reliability and stability for their clients' supply chains.

  • Location: Lancaster, TX, USA
  • Services Offered: Warehousing, Fulfillment, Call Center, 3PL Services
  • Year Established: 1998
  • Deals Closed: 3
  • Number of Reviews: 8

Operating out of a 1.6 million square foot facility in Lancaster, Texas, the company specializes in supply chain execution for consumer retail... Read more

Operating out of a 1.6 million square foot facility in Lancaster, Texas, the company specializes in supply chain execution for consumer retail brands. They offer advanced e-commerce shopping cart integrations, fulfillment services for major platforms like Amazon and Shopify, and comprehensive logistics solutions including warehousing, distribution, and reverse logistics. Their services include logistics management, warehouse management, storage solutions, transloading, API e-commerce shopping cart integrations, business intelligence and warehouse management system analytics, reverse logistics, in-store retail display solutions, assembly and kitting, trailer storage, and seasonal inventory solution With over 35 years of combined experience, they provide kitting, assembly, display pack-out, and trailer storage services. Their business intelligence and WMS analytics offer valuable insights into inventory performance, while their ESG Freight Management focuses on environmental sustainability through efficient route planning and dual-fuel vehicle usage. The company collaborates with clients such as 3M, Bayer, The Home Depot, JCPenney, Kroger, Southwest Airlines, Starbucks, Tesla, Uber, Walmart, and Wayfair. Partnering with them as a 3PL allows businesses to optimize their supply chain operations and fulfill customer promises effectively.

  • Location: Chicago, IL, USA
  • Services Offered: Warehousing, Fulfillment, Pick and Pack, 3PL Services
  • Year Established: 2018
  • Deals Closed: 17

This full-service third-party logistics (3PL) company offers comprehensive solutions including contract warehousing, inventory storage, distribution, drayage, transloading, crossdocking, freight management, and e-commerce... Read more

This full-service third-party logistics (3PL) company offers comprehensive solutions including contract warehousing, inventory storage, distribution, drayage, transloading, crossdocking, freight management, and e-commerce order fulfillment. With operations in Illinois, Texas, and Tennessee, they provide extensive coverage and support for diverse supply chain needs. Specializing in simplifying the complex processes of supply chain management, the team ensures clients can focus on growing and scaling their businesses.

  • Location: Sparks, NV, USA
  • Services Offered: Warehousing, Fulfillment, Pick and Pack, 3PL Services
  • Deals Closed: 12
  • Number of Reviews: 4

This logistics provider is all about top-notch service in distribution, warehousing, transportation, and creative logistics solutions. They're known for going above and... Read more

This logistics provider is all about top-notch service in distribution, warehousing, transportation, and creative logistics solutions. They're known for going above and beyond, driven by their core values and a passion for great customer experiences. Their flexible 3PL solutions, including retail integration, e-commerce platforms, order management, and transportation services, help businesses fine-tune their supply chains. Plus, they make it easy to connect with big retailers like Amazon and Walmart, offering everything from warehousing to fulfillment with a personalized touch.

  • Location: Mexico, MO, United States
  • Services Offered: Warehousing, Fulfillment, Pick and Pack, 3PL Services
  • Year Established: 2020
  • Deals Closed: 1

With over 100 years of combined experience, a dedicated logistics team provides expert transportation and logistics services. They specialize in industries with... Read more

With over 100 years of combined experience, a dedicated logistics team provides expert transportation and logistics services. They specialize in industries with complex requirements and critical timelines, such as medical devices, aerospace, automotive, military, and consumer goods. This extensive experience has enabled the fulfillment of millions of eCommerce orders, with an average fulfillment time of 0.6 days for Amazon orders and 1.0 days overall. The company offers custom solutions tailored to each client's needs from their centrally located facility in the United States. Services include order fulfillment, kitting, inventory management, light manufacturing, and reverse logistics. Supporting Amazon sellers with FBA/FBM, they provide reliable and scalable logistics solutions for growing eCommerce brands.

  • Location: Bridgeton, MO, USA
  • Services Offered: Warehousing, Fulfillment, Logistics, Shipping, Packaging
  • Year Established: 1986
  • Deals Closed: 1
  • Number of Reviews: 5

This trusted logistics partner provides advanced solutions to fuel business growth in competitive markets. They specialize in tailored services that meet individual... Read more

This trusted logistics partner provides advanced solutions to fuel business growth in competitive markets. They specialize in tailored services that meet individual client needs, supporting their journey to success. From efficient receiving processes to swift order fulfillment and streamlined inventory management, they leverage technology to optimize operations and enhance customer experiences. Their proprietary INFOplus technology forms the backbone of their operations. With a strong commitment to partnership and reliability, they ensure a seamless experience for clients and their customers. Their impressive track record includes shipping over 260,000 orders in 2023 and serving a diverse range of businesses, particularly excelling in handling medical devices and food-grade products. However, reviews of the company are limited and mixed, suggesting that prospective clients should conduct thorough due diligence before proceeding.

  • Location: Denver, CO, USA
  • Services Offered: Warehousing, Fulfillment, Shipping, 3PL Services
  • Year Established: 2013
  • Deals Closed: 19
  • Number of Reviews: 3

The company specializes in helping consumer brands manage their logistics effectively. They offer a range of services including ERP implementation, warehousing, e-commerce... Read more

The company specializes in helping consumer brands manage their logistics effectively. They offer a range of services including ERP implementation, warehousing, e-commerce support, order fulfillment, and more. Their cloud-based ERP system streamlines customer management and order processing, freeing up time for clients to focus on growing their brand. They also excel in handling the unique needs of fast-growing brands, providing customized solutions and excellent customer service. With multiple facilities across the US and Canada, they offer value-added services like kitting and embellishment to enhance the customer experience.

  • Location: Parkville, MO, USA
  • Services Offered: Warehousing, Fulfillment, Shipping, Pick and Pack, 3PL Services, Ecommerce Fulfillment
  • Year Established: 2000
  • Deals Closed: 1
  • Number of Reviews: 3

This logistics provider is transforming the way logistics is perceived by offering comprehensive distribution chain management solutions that optimize operations across all... Read more

This logistics provider is transforming the way logistics is perceived by offering comprehensive distribution chain management solutions that optimize operations across all modes of transportation. From LTL to truckload, international freight, parcel services, and specialty deliveries, their approach focuses on continuous improvement and complete visibility. Utilizing advanced technology like eShipManagerยฎ TMS and a dedicated optimization team, the company streamlines processes, optimizes carrier programs, and identifies opportunities for efficiency gains. With locations in various cities across the United States, this warehousing and fulfillment company offers state-of-the-art services tailored to clients' needs. Unlike many competitors, they display their pricing on the website for transparency. Although they have fewer online reviews with a lower overall rating than desired, employee feedback is positive. Their commitment to transparency is evident in their financial and recovery services, providing comprehensive audit and payment solutions for distribution chain spending. This provider is a great option for small businesses seeking high-value services and long-term success in their shipping endeavors.

  • Location: Elgin, IL, USA
  • Services Offered: Warehousing, Fulfillment, Logistics, Call Center
  • Year Established: 35
  • Deals Closed: 2
  • Number of Reviews: 3

Established in 1981, this privately-held marketing support services company specializes in value-added customer engagement solutions. They provide clients with a single accountable... Read more

Established in 1981, this privately-held marketing support services company specializes in value-added customer engagement solutions. They provide clients with a single accountable resource for a wide range of services, including multi-channel contact center services, custom B2B and B2C fulfillment solutions, technology support, marketing communications support, and branded environment solutions. Based in Chicago, they offer warehousing and fulfillment, cross-docking, kitting, call centers, and freight services, servicing well-known companies such as Smuckerโ€™s and Serta. However, due to their size and volume minimums, they may not be ideal for smaller startups. Their commitment to quality is evident in their strategic problem-solving skills and continuous improvement efforts. Despite their extensive services and large client base, it is hard to find customer reviews, with a few negative reviews from past employees regarding the workplace. They do not publish their prices on their website, but quotes can be requested. They have a greater than 4-star review, albeit from a low number of clients. They pride themselves on exceeding client expectations and have become a trusted partner for a diverse range of Fortune 500 companies, offering efficiency, convenience, and exceptional service in every aspect of their operations.

  • Location: Pico Rivera, CA, USA
  • Services Offered: Warehousing, Fulfillment, Pick and Pack, 3PL Services
  • Deals Closed: 3

The company is a specialist in 3PL warehousing services based in Southern California, specifically tailored for FBA and e-commerce fulfillment requirements. Their... Read more

The company is a specialist in 3PL warehousing services based in Southern California, specifically tailored for FBA and e-commerce fulfillment requirements. Their comprehensive approach encompasses eCommerce fulfillment, FBA prep and ship services, and transloading options, all backed by a dedicated team and a proven track record of satisfied clients. With flexible pricing plans and a customer-centric approach, they strive to streamline logistics for businesses, both globally and locally, making them a trusted partner for efficient and hassle-free fulfillment solutions.

  • Location: Butner, NC, USA
  • Services Offered: Warehousing, Fulfillment, Packaging
  • Year Established: 2005
  • Deals Closed: 3
  • Number of Reviews: 1

Established in 2005, this company specializes in every size business, big to small. They offer temperature-controlled warehousing, total inventory management, transportation and... Read more

Established in 2005, this company specializes in every size business, big to small. They offer temperature-controlled warehousing, total inventory management, transportation and freight logistics, and inbound container receiving. Their extensive presence across the country allows for swift and economical shipping solutions from various warehouse locations to destinations nationwide. By managing all inventory needs, they enable businesses to concentrate on their growth objectives. They consistently receive five-star reviews, though some concerns about customer service have been noted. Despite listing their BBB rating on their website, they are not accredited by the Better Business Bureau. Their solid central location in North Carolina supports efficient operations, although detailed information about their warehouse size is not readily available. Drawing from years of experience, they have refined their processes to offer streamlined solutions that save clients both time and money, facilitating growth while providing continuous support throughout the journey.

  • Location: Smiths Grove, Kentucky, USA
  • Services Offered: Warehousing, Fulfillment, Pick and Pack, 3PL Services
  • Deals Closed: 3
  • Number of Reviews: 1

This company was formed by partners with over 40 years of collective experience in wholesale distribution, with the goal of helping emerging... Read more

This company was formed by partners with over 40 years of collective experience in wholesale distribution, with the goal of helping emerging brands streamline their logistics processes to facilitate rapid growth. Unlike many national 3PLs that require a minimum of 10,000 orders per month, this company caters to startups and smaller businesses, offering them the support needed to compete effectively in the e-commerce space. Their main facility is situated in central Kentucky, with an additional location in Maryland near Baltimore, providing cost-effective nationwide distribution. While space is limited, they have access to additional warehouse capacity across the East Coast, Southeast, Southwest, and West Coast, ensuring clients can operate from specific regions as needed. Their mission is to deliver world-class fulfillment, omnichannel logistics, packing, and kitting services that exceed customer expectations and drive significant brand growth. The company is committed to sustainability and strives to leave a lasting legacy for future generations.

  • Location: Matthews, NC, USA
  • Services Offered: Warehousing, Fulfillment
  • Deals Closed: 2
  • Number of Reviews: 6

The company offers turnkey logistics services, streamlining the movement of products from suppliers to end-users seamlessly. Established in 2009, they have assisted... Read more

The company offers turnkey logistics services, streamlining the movement of products from suppliers to end-users seamlessly. Established in 2009, they have assisted numerous entrepreneurs grow their business from small, ship-from-home operations to profitable and sustainable companies.. Their services encompass e-commerce handling, pick and pack, kitting, secure storage, cross-dock services, and EDI integration. They empower clients to focus on core activities like product development and marketing while managing the logistics complexities. Known for exceptional customer service, competitive pricing, and guaranteed order accuracy, they use a cloud-based management software system to collaborate closely with clients. Their transparent pricing strategies, with no monthly minimums or hidden fees, ensure businesses only pay for the services they use. With a beautiful website featuring a chat option and detailed fee explanations, they have earned mostly positive reviews and only one negative review found. Their proactive approach to logistics guidance and early involvement in product development supports entrepreneurs in scaling their operations smoothly and efficiently. This is certainly the type of company that you can count on.

  • Location: Miami, Florida, United States
  • Services Offered: Warehousing, Fulfillment, Pick and Pack, 3PL Services
  • Deals Closed: 16
  • Number of Reviews: 1

This 3PL warehouse offers trusted B2B and eCommerce fulfillment services, suitable for various industries including wholesale distributors, manufacturers, retailers, influencers, and more.... Read more

This 3PL warehouse offers trusted B2B and eCommerce fulfillment services, suitable for various industries including wholesale distributors, manufacturers, retailers, influencers, and more. Their services cover warehousing, order fulfillment for platforms like Shopify and Amazon, pick & pack, promo inserts, cross-docking, FBA prep, and accurate e-commerce fulfillment. They prioritize accurate inventory management and supply chain operations, providing a streamlined experience for online sellers. With direct integrations with popular eCommerce platforms like Shopify, TikTok, and Amazon, along with features like live inventory tracking and a customer portal for easy management, this fulfillment center ensures efficient order processing and multichannel integrations. Located in Miami, FL, they serve industries such as food & beverage, wine & spirits, pharma & healthcare, and retail & consumer products, offering flexible month-to-month pricing without long-term contracts.

  • Location: Nashville, TN, USA
  • Services Offered: Warehousing, Fulfillment, 3PL Services
  • Year Established: 10
  • Deals Closed: 8
  • Number of Reviews: 9

The company, located in Nashville, excels as a top-tier provider of logistics solutions, including fulfillment, pick and pack, kitting and assembly, storage... Read more

The company, located in Nashville, excels as a top-tier provider of logistics solutions, including fulfillment, pick and pack, kitting and assembly, storage solutions, container devanning, and load reworking. With a focus on reliability and efficiency, they ensure swift and accurate handling of inventory, from receiving to packing and distribution, catering to businesses of all sizes and industries. Their commitment to customer satisfaction and operational excellence makes them a trusted partner for businesses seeking streamlined logistics and supply chain management services in Nashville and beyond. Renowned as a standout business in Nashville, this logistics provider offers storage, fulfillment, and logistics services all under one roof. Despite having only one location, they receive high ratings for their exceptional service. Their offerings include cross-docking, load reworking, and a variety of storage servicesโ€”short-term, long-term, and seasonal. With transparent, reasonable pricing and customizable services to fit individual business needs, they provide a reliable and cost-effective logistics solution for businesses of all sizes.

Our Curated List of the Best Fulfillment Companies & Centers

Finding the right fulfillment partner can be challenging with so many options. Weโ€™ve narrowed it down by focusing on companies that deliver consistent results. Each provider on this list has been evaluated based on their performance, technology, and customer serviceโ€”without any paid placements. Our recommendations are based solely on their ability to meet your needs reliably. Complete our online form for a personalized match.

  • Next Level Resource Partners: Founded in 2013, Next Level Resource Partners provides fulfillment services from Denver, Chicago, Charleston, and Calgary. They specialize in working with B2C brands, helping businesses handle orders reliably (along with a myriad of specialized services). With over a decade of experience, they are a trusted partner for companies that need consistent, dependable fulfillment.
  • Sweetwater Logistics: Founded in 2009 and based in Charlotte, North Carolina, Sweetwater Logistics ships the vast majority of orders placed before 3:30 p.m. the same day. According to our research, 99.8% of their shipments meet this cutoff, making them one of the most consistent fulfillment providers in our network. Their location allows them to reach most of the U.S. within two days. We work with them because their speed and accuracy keep orders on schedule.
  • Warehousing Pro: Based in Nashville, Tennessee, Warehousing Pro handles fulfillment, storage, and logistics for businesses that require warehousing without long-term commitments. They work with companies that ship irregular volumes, need overflow storage, or have last-minute freight issues. Customers highlight their fair pricing and quick response times. One customer shared how a last-minute issue could have delayed a delivery, but Warehousing Pro stepped in, reworked the load, and got it back on schedule. We work with them for similar reasons. They take ownership of the job and make sure things get done.
  • GOLD3PL: Located in Irving, Texas, GOLD3PL provides logistics services within a 500-mile radius of Dallas. As a family-owned business, they stay directly involved in day-to-day operations, working closely with clients to adjust to changing needs. Customers frequently highlight their responsive service and willingness to go the extra mile. We work with them because their direct involvement makes coordination and problem-solving easier.

Frequently Listed Fulfillment Companies & Centers

When searching for the best fulfillment companies, itโ€™s easy to come across the same names appearing in multiple โ€œbest ofโ€ lists. While these rankings may highlight well-known fulfillment service providers, they can also be influenced by advertising or industry relationships, meaning they donโ€™t always reflect the best options for YOUR business. These companies often dominate such lists, but we highlight whatโ€™s often left out:

  • Shipnetwork (Formerly Rakuten Super Logistics): ShipNetwork, previously known as Rakuten Super Logistics, frequently appears on top fulfillment lists, but reviews tell a different story. While a 4.2-star Trustpilot rating may seem promising, itโ€™s based on just seven reviews, including two 1-star ratings. Feedback under the ShipNetwork name remains sparse and mixed, while a 1.3-star rating on Yelp may raise further concerns. Many complaints highlight poor service for smaller businesses, with a preference for high-volume clients. This may make them a less suitable option for businesses with lower order volumes or those looking for more personalized support.
  • Easyship: Easyship has mixed reviews for its shipping software and fulfillment services, with a 2.2-star rating on Trustpilot and 4.3 stars on Capterra. Easyshipโ€™s pricing structure advertises discounted carrier rates and no upfront fees, which may draw interest from many businesses. However, customers have reported sudden price changes and difficulty resolving issues with support. Some businesses have struggled with delayed shipments and a lack of communication when problems arise.
  • Fulfillment by Amazon: Despite being a giant in the space, Fulfillment by Amazon (FBA) has surprisingly few detailed reviews. In fact, itโ€™s difficult to find a single review on any of the major platforms. FBA operates under strict guidelines, including packaging requirements and product restrictions. Their fee structure includes rising storage costs for slower-moving inventory and additional fulfillment charges that can add up quickly. For smaller businesses, these constraints make it harder to control costs and manage inventory on your own terms.
  • Shipwire: Shipwire is a long-standing fulfillment company with mostly negative reviews. It holds a 2.2-star rating on Trustpilot across 176 reviews and a 2.2-star rating on G2 across 6 reviews, and a 1.3-star rating on Capterra across 16 different reviews. Ratings this low across a large subset of reviews suggest ongoing issues rather than isolated complaints. While some customers report positive experiences, many cite hidden fees and poor service management, especially when dealing with errors, which may make Shipwire a risky choice for businesses that need reliable support.
  • Shipbob: Reviews on platforms like G2 (3.6 stars), Capterra (3.6 stars), and Trustpilot (4.3 stars) have improved, but consistent and recurring customer complaints are common themes across all platforms. Many users report issues with billing discrepancies, inventory mismatches, and fulfillment errors, with some turning to peer platforms like Reddit to share their frustrations. Some customers have reported a strong sales pitch with hands-on support early on, only to experience a drop-off in service once theyโ€™ve signed on, particularly for smaller businesses that donโ€™t meet ShipBobโ€™s highest spending tiers. Businesses considering ShipBob should evaluate whether its service structure aligns with their fulfillment needs.
  • Red Stag Fulfillment: Red Stag Fulfillment specializes in handling heavy, high-volume products and has built a strong reputation in this niche. With a 4.3-star rating on Google, many customers report positive experiences. However, the majority of positive reviews are missing contextual information and are written by past and current employees. The companyโ€™s credibility is also somewhat diminished by its own self-promotion in the form of a โ€œtop 3PL companiesโ€ list on its website, which ranks Red Stag as โ€œthe best.โ€
  • Fulfillify: Fulfillify is a division of Complemar, but online reviews are sparse (2.8-Star Google rating on just 8 reviews). While they offer a wide range of fulfillment services, they typically work with larger businesses with high order volumes. We did find one 1.0-Star review on Yelp. Lack of online feedback makes it difficult to gauge their customer experience.
  • IDS Fulfillment: IDS Fulfillment has received a wealth of customer reviews, garnering a 3.6-Star rating on Google from over 120 reviews) – slightly above average. Employees are equally mixed about working at the organization, rating the organization 3.3 stars overall. The company does offer multiple locations and omni-channel fulfillment. For companies interested in these features, a direct inquiry would likely be necessary to understand their service scope.
  • Dollar Fulfillment (Formerly Ships-a-Lot): Dollar Fulfillment (Formerly Ships-a-Lot), primarily focuses on e-commerce fulfillment, Shopify fulfillment, and crowdfunding projects. The company promises a 99.8% accuracy rate, but according to one reviewer, the company seems like more of a zoo and highly disorganized. Dollar Fulfillment, at first glance, appears harmless with less than 20 total reviews on Google and a 3.3-Star rating. But a bigger story emerges on Trustpoint, with a 1.7-Star rating from over 60 reviews.
  • Flexport: With five fulfillment centers in the U.S. (Los Angeles, Dallas, Chicago, Atlanta, and New Jersey), Flexport is an enterprise level fulfillment company that boast of over 5 million square feet of warehouse space coupled with a complete, end-to-end logistics and shipping suite. But despite their impressive size, Flexport customers give mixed reviews, including some who warn “don’t use them” and that “the customer service is terrible”. Pricing concerns abound as well, with some users suggesting they are “expensive and not worth it”.
  • Xpert Fulfillment: With limited but positive reviews, Xpert Fulfillment holds a 4.9-star rating on Google and 5 stars on Facebook. Based in Michigan, they may appeal to businesses looking for Midwest fulfillment. However, with less than 20 total reviews available between Google and Facebook, businesses should seek more in-depth information before deciding.
  • eFulfillment Service: eFulfillment Service has a 4.2-star rating on Google, which contrasts with less favorable ratings on G2 (2.3 stars). Customers appreciate the personalized service and competitive pricing, but common complaints include slow inventory check-in and fulfillment delays. With mixed feedback, businesses considering eFulfillment should weigh these experiences before making a final decision.
  • Fulfillrite: With a solid 4.8-star Trustpilot rating, Fulfillrite appears to offer reliable services. However, they have a selective approach, focusing on companies that ship smaller, lightweight items, and adhereing to a strict low-SKU count inventory profile. Their locations in New Jersey and Utah makes them a good option for businesses needing a bi-coastal fulfillment center. But this also comes with a greater emphasis towards larger volume customers.
  • Floship: Based in Hong Kong, Floship provides a good option for businesses that donโ€™t mind longer shipping times. With a 2.2-star rating on Google, 3.9-star rating on Trustpilot, and 1.1-Star rating on G2, they seem questionable overall and in particular for companies shipping internationally from Asia. The longer transit times and additional logistics considerations may not fit every business.
  • Ryder Ecommerce (Formerly Whiplash Fulfillment): Now part of Ryder Ecommerce, the company has transitioned from a software platform that connects multiple fulfillment services to a full-service e-commerce fulfillment provider (largely serving apparel, electronics, footwear, and health and beauty products). As you can imagine, functioning with a company the size of Ryder, the target customer profile is large to enterprise level order volumes.
  • SaltBox: A co-warehousing company with 11 locations in the U.S., SaltBox specializes in offering companies small, micro-warehouses for rent. The company has become a convenient and “safe” option for many fulfillment companies to include on their top list, because they largely don’t compete with fulfillment centers, although they do have a small outsourced fulfillment option at some of their locations. SaltBox has a 4.8-Star rating on Google, and customers seem to enjoy their lower cost warehouse rental options. But reviews were unavailable for their outsourced logistics function and would-be users should dig deeper before committing.
  • Fulfillment.com: Another massive, global fulfillment company with 8 worldwide locations, Fulfillment.com is a self-professed “high-volume” fulfillment company (serving large and enterprise customers. For as large as the company is, you’d expect them to have more than 2 reviews on TrustPilot (with a 3.8-Star ratting), but that’s not the case. Google reviews appear to have a wider reach, with over 60 reviews and a 4.7-Star rating. But not all reviews are positive, with some companies having a very bad experience, including massive inventory issues.
  • Shipstation: While Shipstation often shows up on fulfillment lists, itโ€™s important to note that they arenโ€™t actually a traditional fulfillment company. Shipstation is a shipping software provider that connects businesses with partner fulfillment services. Their reviews reflect their software service, not the quality of fulfillment services themselves. Businesses considering ShipStation should also be aware that using partner fulfillment services may introduce extra costs and additional steps in the fulfillment process.

Relying on Google searches or โ€œbest ofโ€ lists to find fulfillment providers often leads to companies that spend heavily on advertising, rather than those best equipped to meet your specific needs. These lists often feature large, established providers, which may not offer the personalized service that smaller businesses value.

In many cases, these rankings are created by groups with conflicting interestsโ€”such as tech firms with little knowledge of the fulfillment industry, brokers who claim to be free but take commissions to promote certain companies, or even 3PLs that place themselves at the top of their own lists.

How to Find Fulfillment Companies/Centers

To find a better match, focus on companies specializing in your industry and capable of handling your growth, specific products, or shipping needs. Many strong providers wonโ€™t appear on the first page of results, so itโ€™s important to dig deeper.

Evaluating reviews can also help, but you need to be careful. While reviews give insights into customer satisfaction, they donโ€™t always focus on fulfillment performance, like shipping accuracy or scalability. You can also contact companies directly, but this approach is time-consuming, requiring you to vet their track record, financial stability, and customer feedback yourself. While brokers offer to match you with fulfillment centers, commission-based models may lead to inflated costs and mismatched solutions, as they earn based on the partnerships they createโ€”not necessarily your best outcome.

If youโ€™re looking to save time with a more efficient search, consider using a service like WarehousingAndFulfillment.com. Instead of spending hours researching or using brokers who may not prioritize your needs, we connect you with our trusted providers. WarehousingAndFulfillment.com takes the guesswork out of the process. Find a reliable fulfillment center without the hassle of sifting through hundreds of options on your own.

What to Look For in a Fulfillment Company/Center

The following criteria should guide your decision (and here are a few helpful tips on how to choose a fulfillment company):

  • Specialization in Your Product Type: Not every fulfillment center is equipped to handle all types of products. Some companies specialize in eCommerce, while others may focus on handling bulky or fragile goods. If your business requires specific storage or handling conditions, such as climate-controlled storage for perishables or specialized packaging for heavy items, itโ€™s essential to find a fulfillment center that has experience in managing similar products.
  • Location & Distribution Network: The geographic location of your fulfillment center has a direct impact on shipping times and costs. Look for a center that is close to your major customer bases or strategically located near transportation hubs, reducing transit times and shipping expenses. If your business sells nationally or internationally, choose a provider with a strong distribution network capable of supporting your growth.
  • Service Offerings & Flexibility: Different fulfillment centers offer a wide range of services. Some may provide traditional storage and shipping, while others offer additional services like pick, pack, and ship or even product customization. Flexibility is keyโ€”make sure the center can scale services as your business grows and adapt to seasonal demands. Whether you need short-term storage or long-term warehousing, the fulfillment center should be able to accommodate your changing needs.
  • Technology Integration: Look for centers that offer modern inventory management systems, automated order processing, and real-time tracking of shipments. The ability to integrate with your eCommerce platform or business software may help reduce errors, and increases transparency.
  • Customer Support & Communication: Good communication is imperative when outsourcing fulfillment. The center should provide clear, accessible customer support and keep you updated on any issues with inventory, shipping, or returns. A responsive support team can help resolve problems quickly, reducing downtime.
  • Reputation & Reliability: A fulfillment companyโ€™s track record is a strong indicator of its performance. Investigate how long theyโ€™ve been in business, review customer testimonials, and ask for referrals if needed. A well-established fulfillment center with positive feedback is more likely to provide consistent, reliable service. Donโ€™t hesitate to ask about their error rates, shipping accuracy, and how they handle customer returns.
  • Transparency in Pricing: Fulfillment costs can quickly add up, especially if there are hidden fees. Be sure to request a full breakdown of the pricing structure, including storage fees, pick-and-pack charges, and shipping rates. Some centers may charge based on the number of items or storage used, so understanding the pricing model is important for cost management.
  • Security and Compliance: Your fulfillment center should have robust security measures in place, including surveillance and restricted access areas. Ensure that they are compliant with any industry-specific regulations, such as food safety standards for perishable goods or product safety for fragile items.
  • Speed of Shipping: When evaluating a fulfillment company, look for providers that can process and ship orders on the same day. Find companies with strategically located warehouses, which will allow you to minimize your shipping distances. Finally, you may choose to work with fulfillment companies that provide real-time tracking capabilities, allowing you to keep your customers informed throughout the delivery process.
  • Customization Capabilities: The best fulfillment companies offer options for custom packaging, branded boxes, and labeling services. They should also accommodate special requests, such as kitting, bundling, or promotional inserts, and provide systems that allow quick order adjustments.
  • Size of the Company: Larger fulfillment providers often prioritize their high-volume, enterprise clients, which can leave smaller businesses with less personalized attention. In contrast, smaller providers tend to focus on growing businesses, offering more tailored service and flexibility. The right choice comes down to finding a provider whose priorities and approach align with your businessโ€™s current needs and future goals.

Weโ€™ll Help You Find the Right Fulfillment Company/Center

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Warehouse Management & Fulfillment Options

Source: This table presents cost benchmarks from our Annual Warehouse Costs & Pricing Survey. Figures are industry averages and should be used as a reference, not an absolute pricing guarantee.
3PL Fulfillment Center TypeDescriptionPros and ConsEstimated Cost
Traditional 3PL Fulfillment CentersStores products in a warehouse and ships them when orders are received. Best for businesses with large inventories needing secure storage.Pros: Secure storage for large inventory; allows businesses to handle operations as needed.

Cons: Must handle packing, shipping, and customer service in-house, which can be time-consuming.
$2-$5 per order
Pick, Pack, and Ship CentersOffers additional services like product packing and labeling. Orders are automatically transmitted and shipped directly to consumers (B2C).Pros: Professional packaging and labeling; ideal for eCommerce; reduces internal workload.

Cons: Higher costs; businesses still responsible for handling customer service and returns.
$2.50 per order PLUS $.68 per item fulfilled
Climate Controlled StorageProvides temperature and humidity-controlled environments for sensitive products. Typically more expensive due to specialized storage conditions.Pros: Essential for sensitive products like perishables; maintains quality.

Cons: Higher costs due to environmental controls.
$25-$35 per pallet per month
Smart WarehousesUses technology such as AI, robotics, and automation to manage inventory, packing, and shipping efficiently.Pros: Faster and more efficient order fulfillment; ideal for businesses needing high-tech solutions.

Cons: Requires investment in tech integration; typically higher costs due to advanced infrastructure.
$2.67 per bin per month
Big and Bulky Item Storage and ShippingSpecializes in storing and shipping large or heavy items with specialized equipment and trained personnel.Pros: Expertise in handling oversized or heavy products; reduces risk of damage.

Cons: Not suited for smaller, more standard-sized inventory; higher costs due to specialized equipment.
$1.15 per square foot per month

Advantages of Using a Fulfillment Company/Center

  • Frees Up Time to Focus on Growth: Fulfillment centers handle logistics, allowing you to focus on scaling your business and improving your customer experience. With less time spent on warehousing, packing, and shipping, you can dedicate resources to areas like marketing and product development.
  • Scalable Operations: Fulfillment centers offer flexibility, allowing you to scale up or down depending on demand. Whether itโ€™s handling seasonal peaks or accommodating growth, they can adjust their operations to fit your needs without the hassle of managing extra staff or space.
  • Expert Logistics Management: Fulfillment centers specialize in managing storage, packing, and shipping. Their experience and technology reduce errors, streamline operations, and can help improve delivery times. This leads to more satisfied customers and fewer logistical headaches.
  • Cost-Effective for Small Businesses: For startups and small businesses, maintaining a warehouse can be expensive. Outsourcing fulfillment means you only pay for the space and services you use, making it a more affordable option as you grow.

Disadvantages of Using a Fulfillment Company/Center

  • Less Direct Control: Outsourcing fulfillment means trusting another company to handle your inventory and orders. While they may excel in logistics, you lose some control over how your products are handled, packaged, and shipped.
  • Potential for Higher Costs: While fulfillment centers can be cost-effective, additional fees for specialized servicesโ€”like custom packaging, climate control, or returns managementโ€”can add up quickly. Itโ€™s important to fully understand their pricing model.
  • Limited Flexibility with Carriers: Most fulfillment centers work with specific carriers, which can limit your options for shipping. If you prefer a certain carrier or have specific shipping needs, this could pose a challenge.
  • Not Ideal for Niche Needs: Businesses with highly specific product requirementsโ€”such as fragile or climate-sensitive itemsโ€”may find it difficult to find a fulfillment center that meets their unique needs without extra customization fees or longer fulfillment times.

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Finding the right fulfillment center doesnโ€™t have to be a drawn-out process. WarehousingAndFulfillment.com makes it easy by matching you with providers. Fill out our form today, and weโ€™ll connect you with a solution that fits your operational demands.

Fulfillment Center Frequently Asked Questions

What is a Fulfillment Center?

A fulfillment center, also referred to as a fulfillment service or third-party logistics provider (3PL companies), is a facility that handles warehousing, order processing, picking, packing, and shipping for businesses. They also manage returns and inventory tracking, allowing businesses to outsource these logistics functions.

What is the Difference Between a Fulfillment Center and a Warehouse?

A fulfillment center focuses on processing and shipping orders to customers, while a traditional warehouse is primarily for long-term storage. Fulfillment centers handle the full process from receiving inventory to shipping and managing returns, whereas warehouses are more static and focused solely on storing goods.

What is the Difference Between Fulfillment and Shipping?

Fulfillment refers to the entire process of receiving an order, picking and packing the products, labeling, and preparing them for shipping. It involves managing inventory, processing orders, and ensuring everything is ready for delivery. Shipping, on the other hand, is the physical act of transporting the goods from the fulfillment center to the customer. This can be done via truck, rail, ship, or air. While fulfillment ensures the order is packed and ready, shipping is responsible for getting the product to its destination.

What Services Do Fulfillment Centers Provide?

In addition to storage, fulfillment centers offer services such as order processing, picking and packing, shipping, and returns management. Many also provide specialized services like custom packaging, climate-controlled storage, and bulk shipping options.

What Are the Different Types of Fulfillment Centers?

Fulfillment centers come in different types, each suited to specific needs: Traditional Fulfillment Centers: Basic warehousing and shipping. Pick, Pack, and Ship Centers: Additional services like product packing and labeling. Climate Controlled Storage: For products sensitive to temperature and humidity changes. Smart Warehouses: Utilize AI and automation for efficient order processing. Big and Bulky Item Storage: Specialized in handling oversized products.

What Do Fulfillment Centers Charge?

Fulfillment costs vary based on services and volume but typically include fees for receiving inventory, storage, picking and packing, and shipping. Some centers may also charge additional fees for custom packaging, returns processing, or other specialized services.

What Are the Pros of Using a Fulfillment Center?

Fulfillment centers allow businesses to focus on growth by handling logistics like warehousing and shipping. They provide scalability, reduced overhead, and access to logistics expertise, which can improve customer satisfaction and efficiency.

What Are the Cons of Using a Fulfillment Center?

Outsourcing to a fulfillment center can reduce control over how your products are handled, potentially increase costs through additional fees, and limit your flexibility in choosing carriers. Some fulfillment centers may not offer the customized services required for specific product types.

What Are the Risks of Using a Fulfillment Center?

While fulfillment centers offer many advantages, there are risks, such as miscommunication, delays, or damaged goods during shipping. You also lose some control over the packaging and delivery process. Itโ€™s essential to choose a reliable provider and set clear expectations upfront to mitigate these risks.

What Are the Best Locations for Fulfillment Centers in the U.S.?

The best locations for U.S. fulfillment centers are typically near major transportation hubs and regions with strong shipping infrastructure. Some of the top locations include:

  • Los Angeles, CA: Los Angeles is ideal for access to West Coast customers and international shipping via major ports.
  • Chicago, IL: Chicago is centrally located with excellent access to both coasts and Midwest distribution.
  • Dallas, TX: A prime location for fast shipping across the southern U.S. and central regions is Dallas.
  • New Jersey/New York: New Jersey and New York are key for reaching East Coast customers quickly, especially in densely populated areas.

These locations offer optimal shipping times, cost-effective distribution, and easy access to major highways, airports, and ports.

What Are the Best Locations for Fulfillment Centers in Canada?

In Canada, the best fulfillment centers are located near major cities and transportation networks to facilitate efficient shipping both within Canada and to the U.S. Key locations include:

  • Toronto, ON: The largest shipping hub in Canada, Toronto is ideal for reaching customers across Ontario and the U.S. Northeast.
  • Vancouver, BC: A key West Coast location for accessing Pacific markets and shipping into the U.S. West Coast is the greater Vancouver area.
  • Montreal, QC: A strategic hub for Eastern Canada and cross-border shipping to the U.S. East Coast is Montreal, Canada.

These locations offer strong infrastructure for domestic and cross-border logistics, reducing shipping times and costs.

What Should I Consider When Using Best Fulfillment Company Lists?

Before trusting a list of top fulfillment companies, consider the source’s motives. Many lists are monetized, and companies pay to be included. Instead of relying solely on these lists, research companies independently and look for other resources that provide unbiased reviews and information based on your specific needs.

What Should I Look For in a Fulfillment Centerโ€™s Technology Capabilities?

Look for fulfillment centers that use up-to-date technology for order management, real-time inventory tracking, and data reporting. Centers with warehouse management systems (WMS) and automation tools (like barcode scanners or robotics) can increase accuracy and reduce order processing times.

What Are Warehousing Marketplaces?

Warehousing marketplaces, sometimes called the “Airbnb of warehouse space,” connect businesses needing storage with available warehouses through a shared management system. Platforms like Flexe and Ware2Go act as intermediaries, offering access to multiple warehouse providers. Cost: These platforms often add high commissions, making them more expensive compared to direct negotiations with warehouses. Service Quality: Warehouses may prioritize their direct clients over marketplace customers due to reduced profit margins, potentially affecting service quality. Direct Negotiation: Businesses generally get better rates and more personalized service by working directly with a warehouse, avoiding the middleman.

When Does On-Demand Warehousing Work Best?

On-demand warehousing solutions work well for temporary or seasonal overflow scenarios where needs are simple, such as pallet storage. However, for more complex and long-term needs, they may not offer the required reliability or service quality.

Why Are Some Fulfillment Companies Not Included in Top Lists?

Smaller fulfillment companies often don’t have the budget to compete with larger ones for visibility on top lists. This can be a problem for small businesses looking for more localized or specialized services, as the top-listed companies may be too large or offer services beyond whatโ€™s necessary for their operations.

How Many Fulfillment Centers Are There in the U.S.?

There are over 20,000 fulfillment centers in the U.S. alone, offering a wide range of services and specializations. With such a large number, itโ€™s difficult to create a โ€œtopโ€ list that accurately reflects the best options for every business. Each fulfillment center varies in location, product handling, and technological capabilities, making it essential to find the right match for your specific needs.

How Can I Tell If a Fulfillment Center Is Right for My Business?

The best fulfillment center will meet your specific product, shipping, and technology needs. Look for experience in your industry, whether they handle B2B or B2C orders, and whether they can scale with your business as it grows. You can also ask for client references and visit their facility to evaluate their capabilities.

How Do Fulfillment Centers Handle Customer Orders?

Fulfillment centers use a variety of systems to receive orders, from simple email and fax to advanced integrations with eCommerce platforms and ERP systems. Most modern centers automate the process through real-time software integration.

How Do Fulfillment Centers Handle International Shipping?

Many fulfillment centers offer international shipping services, but not all do. If your business ships globally, ensure your fulfillment provider has experience in handling international logistics, including customs clearance, duty calculations, and global carrier partnerships.

How Do Fulfillment Centers Handle Returns?

Fulfillment centers can manage the entire returns process, from receiving returned goods to inspecting them, restocking inventory, and processing refunds or exchanges. Be sure to understand the centerโ€™s return policies and how they handle product inspections or repairs.

How Do Fulfillment Centers Integrate with My Business?

Most fulfillment centers integrate with popular eCommerce platforms (like Shopify, Magento, and BigCommerce) and Enterprise Resource Planning (ERP) systems to streamline inventory management, order processing, and shipping. This real-time integration helps ensure that your business can monitor stock levels and track shipments without manual intervention.

How Do I Transition from In-House Fulfillment to Outsourcing?

Transitioning to a fulfillment center involves transferring inventory, setting up software integrations, and aligning operations with the fulfillment provider. Most fulfillment centers offer support during the onboarding process to ensure a smooth transition.

How Does Technology Impact Your Fulfilmment Options?

If you use RFID or barcode systems, ensure the fulfillment company can seamlessly integrate with these technologies. Real-time reporting and integration with eCommerce platforms or ERP systems are also crucial.

How Does Your Order Volume Impact the Best Fulfillment Company for You?

Your current order volume will help determine which fulfillment company is best for you. Smaller businesses with less than 100 orders per month can work with local third-party logistics providers, while businesses with 5,000 or more orders may need larger fulfillment centers that can handle increased demand.

How Do Fulfillment Centers Make Money?

Fulfillment centers make money by charging fees for receiving goods, storing inventory, picking and packing orders, and shipping. Additional services such as returns management and custom packaging also come with associated costs.

What Key Questions Should I Ask When Evaluating Fulfillment Companies?

Ask about all aspects of their operations, including setup, performance, reliability, fulfillment processes, technology, customer service, scalability, flexibility, and pricing. For a detailed list of questions, see our guide.

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