Simple Global Reviews and Ratings

About Simple Global

Simple Global is a third-party logistics (3PL) provider offering eCommerce fulfillment, bulk shipping, crowdfunding fulfillment, and subscription box logistics. The company has fulfillment centers in Delaware and Southern California and claims to operate additional locations in Europe and Asia.

Unlike some fulfillment providers, Simple Global also offers customer support services, handling end-customer inquiries and brand assistance. The company promotes technology-driven fulfillment, stating that its system integrates with over 50 online marketplaces, provides real-time inventory tracking, and manages returns processing.

Despite these features, customer and employee reviews raise concerns about fulfillment accuracy, operational oversight, and overall service reliability.

Strengths and Weaknesses

Strengths

• Multi-Channel Integration – Integrates with over 50 online sales platforms.
• Fulfillment for Subscription Boxes & Crowdfunding – Offers specialized services for non-traditional eCommerce.
• B2B & Bulk Shipping Capabilities – Handles large-scale business-to-business shipments.
• Customer Support Services – Provides outsourced customer service for brands.

Weaknesses

• Order Accuracy & Shipping Delays – Reports of frequent order mistakes, delayed shipments, and fulfillment errors.
• Limited Transparency on International Fulfillment – Claims global operations, but details on warehouse locations and performance outside the U.S. are unclear.
• Scalability Issues – Reviews indicate that service quality declines as order volumes increase.
• Few Public Reviews & Negative Trends – Compared to competitors, Simple Global has fewer customer testimonials and lower ratings.

Pricing Breakdown

Simple Global does not publish standard pricing on its website. Instead, businesses must request a custom quote.

• Storage Fees – Not publicly disclosed.
• Pick & Pack Fees – Unknown.
• Shipping Costs – Variable; depends on carrier agreements.
• Additional Fees – No clear details on costs for returns, special handling, or customer service support.

Pricing Transparency Concerns

• Limited Public Pricing Information – Potential clients must schedule a consultation to obtain cost details.
• Unclear Fee Structure – Additional charges for returns, customer service, and special handling are not well-documented.

Without clear pricing upfront, businesses may struggle to compare Simple Global with other fulfillment providers.

Facility Locations

Simple Global operates fulfillment centers in:

• New Castle, Delaware
• Southern California

The company claims to have international warehouses in Europe and Asia, but no specific locations or operational details are publicly available.

Service Offerings

Core Fulfillment Services

• eCommerce Fulfillment – Order processing, picking, packing, and shipping.
• B2B & Bulk Shipping – Handles large-scale shipments for retail partners and wholesalers.
• Subscription Box Fulfillment – Supports recurring shipments with specialized kitting.
• Crowdfunding Fulfillment – Fulfills orders from crowdfunding campaigns.
• Returns Processing – Managed returns, restocking, and reverse logistics.

Additional Services

• Customer Support Outsourcing – Simple Global offers end-customer assistance, handling order-related inquiries on behalf of brands.
• Technology Integration – Claims seamless integration with over 50 eCommerce platforms, though performance reliability varies by business type.

Limitations

• No Public Pricing Details – Costs for returns, customer service, and international fulfillment remain unclear.
• Order Accuracy Issues – Multiple reviews mention mistakes in order fulfillment.
• Unclear International Operations – Little detail is available about fulfillment capabilities outside the U.S.

Service Considerations

• Scalability Concerns – Businesses with high order volumes report fulfillment errors and delays.
• Lack of Transparent Pricing – Companies must request quotes for all services, making it difficult to evaluate cost-effectiveness.
• Customer Support is an Add-On – While Simple Global provides outsourced customer service, the quality and responsiveness of this service are not well-documented.

Customer Feedback

Positive Feedback

• Multi-channel integration supports various sales platforms.
• Handles non-standard fulfillment needs like crowdfunding and subscription boxes.

Common Complaints

• Frequent order mistakes and shipping delays.
• Inconsistent customer service response times.
• Concerns over warehouse management and fulfillment execution.
• Limited transparency on global fulfillment capabilities.

Review Scores

• Glassdoor Employee Reviews: 1.7/5 – Employees cite management issues and operational challenges.
• Google Reviews: 2.8/5 – Few reviews, mostly negative.
• Facebook Reviews: Minimal engagement, limited testimonials.
• Better Business Bureau (BBB): 1-star rating, with multiple complaints over the past three years.

Recurring themes in reviews suggest issues with order accuracy, fulfillment reliability, and overall service execution.

Simple Global vs. WarehousingAndFulfillment.com

Simple Global Fulfillment Summary

Simple Global positions itself as an all-in-one fulfillment solution, but customer and employee reviews raise concerns about fulfillment execution, pricing transparency, and overall service reliability.
For businesses that need scalable fulfillment, pricing clarity, and reliable operations, WarehousingAndFulfillment.com connects companies with vetted fulfillment providers that meet specific business needs.

How WarehousingAndFulfillment.com Operates

WarehousingAndFulfillment.com matches businesses with 3PL providers that are evaluated for pricing, service quality, and operational stability.

Key Benefits:

• Nationwide Fulfillment Centers – Matches businesses with locations suited to their distribution needs.
• Transparent Pricing – No hidden fees or unclear costs.
• Scalable for All Business Sizes – Suitable for startups, mid-sized businesses, and enterprises.
• Direct Provider Communication – Businesses work directly with their chosen fulfillment partner.

Rather than relying on a single fulfillment provider, businesses get the flexibility to choose the best fit based on order volume, product type, and growth plans.

Simple Global markets itself as a full-service eCommerce fulfillment provider, but reviews highlight fulfillment errors, customer service issues, and pricing concerns.

For businesses looking for a more reliable and scalable fulfillment solution, WarehousingAndFulfillment.com provides vetted providers with proven service records, clear pricing, and strong fulfillment execution.

Last Step

Since 2005 We’ve Been Helping Companies Just Like Yours

Your contact information is held in the strictest of confidence. We will contact you before we connect you with vendors so that we can learn about your situation, obtain any of your contact preferences, and answer any of your questions.

YOU have control over your contact details:

• No unwanted contacts – you control how vendors respond to you
• Remain confidential if you wish
• No commitment to choose any of our vendors
• Ask our Fulfillment experts any questions you have!