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Top Supplement, Vitamin & Nutraceutical Fulfillment Services

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  • Location: Sparks, NV, USA
  • Services Offered: Warehousing, Fulfillment, Pick and Pack, 3PL Services
  • Deals Closed: 12
  • Number of Reviews: 4

This logistics provider is all about top-notch service in distribution, warehousing, transportation, and creative logistics solutions. They're known for going above and... Read more

This logistics provider is all about top-notch service in distribution, warehousing, transportation, and creative logistics solutions. They're known for going above and beyond, driven by their core values and a passion for great customer experiences. Their flexible 3PL solutions, including retail integration, e-commerce platforms, order management, and transportation services, help businesses fine-tune their supply chains. Plus, they make it easy to connect with big retailers like Amazon and Walmart, offering everything from warehousing to fulfillment with a personalized touch.

  • Location: San Diego, CA, USA
  • Services Offered: Warehousing, Fulfillment, Pick and Pack, 3PL Services
  • Deals Closed: 1

The concept of the company began when two Australian mates in California combined their logistics, supply chain, business strategy, and marketing expertise.... Read more

The concept of the company began when two Australian mates in California combined their logistics, supply chain, business strategy, and marketing expertise. Starting with US market entry advisory and evolving to include 3PL warehouse operations in Southern California, their business grew rapidly through organic growth and client referrals. Expanding to the East Coast USA, Canada, and Australia, they continue to support client growth with an outcome-driven, entrepreneurial mindset, providing a seamless supply chain solution.

  • Location: Butner, NC, USA
  • Services Offered: Warehousing, Fulfillment, Packaging
  • Year Established: 2005
  • Deals Closed: 2
  • Number of Reviews: 1

Established in 2005, this company specializes in every size business, big to small. They offer temperature-controlled warehousing, total inventory management, transportation and... Read more

Established in 2005, this company specializes in every size business, big to small. They offer temperature-controlled warehousing, total inventory management, transportation and freight logistics, and inbound container receiving. Their extensive presence across the country allows for swift and economical shipping solutions from various warehouse locations to destinations nationwide. By managing all inventory needs, they enable businesses to concentrate on their growth objectives. They consistently receive five-star reviews, though some concerns about customer service have been noted. Despite listing their BBB rating on their website, they are not accredited by the Better Business Bureau. Their solid central location in North Carolina supports efficient operations, although detailed information about their warehouse size is not readily available. Drawing from years of experience, they have refined their processes to offer streamlined solutions that save clients both time and money, facilitating growth while providing continuous support throughout the journey.

  • Location: Dallas, TX, 75247
  • Services Offered: Warehousing, Fulfillment
  • Year Established: 2009
  • Deals Closed: 18
  • Number of Reviews: 8

This family-owned and operated 3PL company, headquartered in the Dallas suburb of Irving, Texas, stands out in the logistics industry by providing... Read more

This family-owned and operated 3PL company, headquartered in the Dallas suburb of Irving, Texas, stands out in the logistics industry by providing exceptional speed to market and best-in-class customer service for warehousing and fulfillment services. With its strategic location just eight miles from DFW International Airport and only 14 miles from downtown Dallas, the company offers logistics services within a 500-mile radius of the Dallas metroplex. Their robust network of non-affiliated 3PL service providers spans the US, Canada, and Western Europe, enabling them to cater to a diverse clientele, ranging from individual e-commerce entrepreneurs to multinational Fortune 500 companies. The company's remarkable employee retention rates, averaging 8.5 years, highlight their inclusive culture and commitment to fostering long-term partnerships, reflected in their successful client retention rate. They prioritize delivering excellence in customer service, backed by guaranteed rates and long-term agreements, ensuring reliability and stability for their clients' supply chains. Offering tailored solutions to meet unique logistical needs, they ensure reliability and stability for their clients' supply chains.

  • Location: Elgin, IL, USA
  • Services Offered: Warehousing, Fulfillment, Logistics, Call Center
  • Year Established: 35
  • Deals Closed: 2
  • Number of Reviews: 3

Established in 1981, this privately-held marketing support services company specializes in value-added customer engagement solutions. They provide clients with a single accountable... Read more

Established in 1981, this privately-held marketing support services company specializes in value-added customer engagement solutions. They provide clients with a single accountable resource for a wide range of services, including multi-channel contact center services, custom B2B and B2C fulfillment solutions, technology support, marketing communications support, and branded environment solutions. Based in Chicago, they offer warehousing and fulfillment, cross-docking, kitting, call centers, and freight services, servicing well-known companies such as Smucker’s and Serta. However, due to their size and volume minimums, they may not be ideal for smaller startups. Their commitment to quality is evident in their strategic problem-solving skills and continuous improvement efforts. Despite their extensive services and large client base, it is hard to find customer reviews, with a few negative reviews from past employees regarding the workplace. They do not publish their prices on their website, but quotes can be requested. They have a greater than 4-star review, albeit from a low number of clients. They pride themselves on exceeding client expectations and have become a trusted partner for a diverse range of Fortune 500 companies, offering efficiency, convenience, and exceptional service in every aspect of their operations.

  • Location: Fredericktown, MO, United States
  • Services Offered: Warehousing, Fulfillment, Pick and Pack, 3PL Services
  • Deals Closed: 5

This fulfillment service provider offers FBA prep, fulfillment, and pallet storage services. They manage tasks from discounted shipping options to custom packaging,... Read more

This fulfillment service provider offers FBA prep, fulfillment, and pallet storage services. They manage tasks from discounted shipping options to custom packaging, bundling, and re-labeling, ensuring smooth integration with major selling platforms. Their staff adheres to Amazon’s standards, focusing on accurate and efficient product handling. They provide full FBA prep, merchant fulfillment, and flexible storage options, helping businesses manage logistics costs and scale operations. Their expertise and reliable service allow businesses to focus on core activities while handling transportation and storage efficiently. Partnering with them ensures secure logistics solutions and the ability to manage demand fluctuations effectively

  • Location: Bridgeton, MO, USA
  • Services Offered: Warehousing, Fulfillment, Logistics, Shipping, Packaging
  • Year Established: 1986
  • Deals Closed: 1
  • Number of Reviews: 5

This trusted logistics partner provides advanced solutions to fuel business growth in competitive markets. They specialize in tailored services that meet individual... Read more

This trusted logistics partner provides advanced solutions to fuel business growth in competitive markets. They specialize in tailored services that meet individual client needs, supporting their journey to success. From efficient receiving processes to swift order fulfillment and streamlined inventory management, they leverage technology to optimize operations and enhance customer experiences. Their proprietary INFOplus technology forms the backbone of their operations. With a strong commitment to partnership and reliability, they ensure a seamless experience for clients and their customers. Their impressive track record includes shipping over 260,000 orders in 2023 and serving a diverse range of businesses, particularly excelling in handling medical devices and food-grade products. However, reviews of the company are limited and mixed, suggesting that prospective clients should conduct thorough due diligence before proceeding.

  • Location: Warren, MI, USA
  • Services Offered: Warehousing, Fulfillment
  • Year Established: 2003
  • Deals Closed: 9
  • Number of Reviews: 5

Operating nationwide with fulfillment centers in California, Michigan, and Tennessee, this company ensures efficient order fulfillment for businesses, allowing them to focus... Read more

Operating nationwide with fulfillment centers in California, Michigan, and Tennessee, this company ensures efficient order fulfillment for businesses, allowing them to focus on growth. The strategically located FDA-certified centers guarantee fast shipping within 2 days and offer end-to-end solutions, including warehousing, kitting projects, transportation, and omnichannel services for small to mid-market companies.

Natural and synthetic supplements are a $25+ billion dollar industry that continues to grow on an annual basis. More than 80 percent of adults purchase supplements every year. Supplements are produced by a wide-range of national and international manufacturers and distributed through a variety of channels.

Distribution of those products relies heavily on third party fulfillment providers that specialize in multi-channel delivery of supplements to retailers, consumers and wholesalers. The challenge for manufacturers is finding a fulfillment company that has the expertise to manage and execute the time-sensitive delivery of supplement products. Managing these programs requires strong technology systems, robust inventory management, specialized facilities and a flexible/scalable workforce.

Requirements for High Quality Supplement Fulfillment

Storage and Fulfillment Services for Supplements

Although most supplements do not require FDA or DEA certifications to control the product, facilities should be clean with pest controls, have well-maintained processes and procedures and offer safety features such as secure storage areas, video monitors, and remote keyless entry.

Lot Control and Expiration Tracking for Supplements

Fulfillment providers should offer sophisticated lot control and expiration tracking to ensure the supplement lifecycle is managed properly. Supplement manufacturers should look for a fulfillment company that uses lot control and tracking to record every lot number that comes in and out of the warehouse, all the way to when it is delivered to the purchaser. This way if vitamins and supplements are returned or there are any product recalls, then the lot number makes it easy to recall and ship back to the fulfillment company. Furthermore, supplement fulfillment companies should also have processes in place provide a certificate of destruction if necessary.

Climate Controlled Warehouse Conditions for Some Supplements

Some vitamins and supplements will need to be in a climate-controlled environment. Examples of vitamins and supplements that would need a climate-controlled environment include products such as probiotics,  gummies as well as some gels and oils. Make sure the fulfillment center that you employ has the capability to handle climate-controlled goods if needed.

Packaging and Reverse Logistics for Vitamins and Supplements

Specialized packaging services, returns, and inspections are needed for a top-notch supplement fulfillment center. Some examples of this would be leak-proof packaging for liquids as well as extra padding inside the box to protect the product even further, as well as hard plastic packaging for other kinds of vitamins and supplements so that packaging is more resistant to breakage.

Plastic containers for vitamins and supplements are usually lighter and make for cheaper shipping, as well as easier shipping. Some supplements fulfillment centers are expects at heavy weight shipments and other have many customers with light weight shipments. Therefore, choosing a fulfillment service for your supplements that specializes in smaller weight shipments is crucial for  your business. Not only will the provider be able to get you better shipping rates because of the volume of shipments they manage for all of their customer base, but also their specialization within the supplements and vitamins niche will ensure that packages are not mishandled or damaged, minimizing returns. Employing a fulfillment company that can handle these orders with quality and care is essential for your business to run effectively.

Speaking of returns for your supplements business, the ability to provide reverse logistics (which is the inspection of the product for damage and/or expiration and determining whether it can be returned back to inventory after it has been returned to the fulfillment center), is another crucial and important aspect of supplement fulfillment. The reason why reverse logistics is so important, especially for supplement fulfillment, is because if a supplement is returned, it must be inspected to see if it can be returned to inventory. It could be possible that the vitamins and supplements were expired, tampered with, damaged, or otherwise compromised. If the vitamins and supplements were not inspected and simply returned to the inventory, it could cause problems for your business but re-shipping product that should have been destroyed. So, when the fulfillment company inspects it and determines it needs to be destroyed, it should provide a certificate of destruction for the product, or else, if it is in good shape, return some of the product back to inventory and make sure that expiration dates are checked, lot numbers are verified, and the product is inspected for any tampering that may have occurred before the product was returned.

Subscription Services for Supplements and Fulfillment

Fulfillment providers should also have a deep level of experience in continuity management, since many supplement programs offer continuity/subscription based models. Does the fulfillment company have the ability to manage multiple continuity orders under a single account? Can they provide variable shipping frequency/quantity at the customer level? Do they offer a fully-trained customer service team that has experience with loyalty and continuity programs? Can they execute your brand standards? Can they deliver a cost model and solution that achieves your financial business goals? These are just a few of the questions to ask your fulfillment provider.

Keep in mind that rules for retail and consumer may be different, so fulfillment companies should retain detailed standard operating procedures (SOPs) for each channel.

On Demand and Private Label Supplements and Vitamins Fulfillment Services

Some fulfillment centers only focus on warehousing, fulfillment, and shipping, whereas others also produce products. In this case, you would be looking at fulfillment centers that also produce vitamins and supplements on demand as ordered. This can be very helpful if you are not manufacturing your own vitamins and supplements and you need somewhere to source the vitamins and supplements from. Many of these highly specialized fulfillment centers with these manufacturing capabilities can not only produce but also private label the vitamins and supplements being sold.

With this in mind, an important consideration to have when looking for a supplement fulfillment company is whether you are looking for on-demand supplement fulfillment or if you are looking for a standard supplement fulfillment arrangement. On-demand supplement fulfillment is when the fulfillment and manufacturing capabilities are under one name, so the fulfillment company would manufacture the vitamins and supplements and then would ship them out as well. Your business would act as a drop shipping business that sells vitamins and supplements to customers and the fulfillment company takes care of the rest.

If your business is already sourcing the supplements from somewhere else, then an on-demand fulfillment center is not necessary for your business and you can opt for a standard supplement fulfillment center.

Full Scale Systems Help Pull the Whole Program Together

Supplement manufacturers should seek out a fulfillment company that has a dynamic warehouse management system that ties directly to its shipping analysis process. Having the ability to co-mingle packages and develop powerful relationship with LTL carriers will offer tremendous costs savings for fulfillment companies, which can be passed along to their valued customers.

To get the best value for your fulfillment dollars, consider an integrated, full-service fulfillment solution that provides order processing, call center support, reverse logistics, warehousing, electronic inventory management, pick and pack fulfillment, automated reporting and dynamic small parcel shipping. Finding a provider who offers all these services could mean a reduction of 30 percent or more in your overall fulfillment costs. And that’s an easy pill to swallow.

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