Table of Contents
We’ll Match You With Merch and Swag Fulfillment Services
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Location :
Denver, CO, USA
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Services Offered :
Warehousing, Fulfillment, Shipping, 3PL Services
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Year Established :
2013
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Deals Closed :
19
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Number of Reviews :
3
The company specializes in helping consumer brands manage their logistics effectively. They offer a range of services including ERP implementation, warehousing, e-commerce support, order fulfillment, and more. Their cloud-based ERP... Read More About 3PL with ERP Implementation and Logistics Across the US and Canada
system streamlines customer management and order processing, freeing up time for clients to focus on growing their brand.
They also excel in handling the unique needs of fast-growing brands, providing customized solutions and excellent customer service. With multiple facilities across the US and Canada, they offer value-added services like kitting and embellishment to enhance the customer experience.
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Location :
Toms River, NJ, USA
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Services Offered :
Warehousing, Fulfillment, Pick and Pack, 3PL Services
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Year Established :
2019
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Deals Closed :
1
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Number of Reviews :
1
Success at this logistics company is driven by strong partnerships and a commitment to customer satisfaction. By treating customers as partners, the organization fosters a collaborative environment where everyone shares... Read More About End-to-End Multi-Location Supply Chain Solutions Experts
the same goal: mutual success. They emphasize accountability and responsiveness, ensuring that they meet changing needs and provide timely support to prevent delays.
With over 800,000 square feet of strategically located warehouse space on both coasts, they facilitate quick drayage and fast turnaround times. Their experienced team, known for making essential connections throughout the logistics process, is dedicated to excellence and attention to detail. This commitment to values ensures that customer needs are prioritized, making them a reliable partner across various industries, including apparel, eCommerce, electronics, and more.
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Location :
Dallas, TX, 75247
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Services Offered :
Warehousing, Fulfillment
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Year Established :
2009
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Deals Closed :
20
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Number of Reviews :
8
This family-owned and operated 3PL company, headquartered in the Dallas suburb of Irving, Texas, stands out in the logistics industry by providing exceptional speed to market and best-in-class customer service... Read More About Family-Operated 3PL with Extensive Network headquarted in Irving, Texas
for warehousing and fulfillment services. With its strategic location just eight miles from DFW International Airport and only 14 miles from downtown Dallas, the company offers logistics services within a 500-mile radius of the Dallas metroplex. Their robust network of non-affiliated 3PL service providers spans the US, Canada, and Western Europe, enabling them to cater to a diverse clientele, ranging from individual e-commerce entrepreneurs to multinational Fortune 500 companies.
The company's remarkable employee retention rates, averaging 8.5 years, highlight their inclusive culture and commitment to fostering long-term partnerships, reflected in their successful client retention rate. They prioritize delivering excellence in customer service, backed by guaranteed rates and long-term agreements, ensuring reliability and stability for their clients' supply chains. Offering tailored solutions to meet unique logistical needs, they ensure reliability and stability for their clients' supply chains.
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Location :
Guelph, Ontario, Canada
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Services Offered :
Warehousing, Fulfillment, Pick and Pack, 3PL Services
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Year Established :
1997
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Deals Closed :
3
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Number of Reviews :
5
The company has undergone significant growth and expansion since its founding in 1997, starting from a modest 1,000 square feet office and warehouse space in Mississauga, ON, to its current... Read More About Distribution and Logistics Expert located in Mississauga, ON
operation of 200,000 square feet. The company strategically expanded its facilities to accommodate increasing demand and diversified its services to cater to various product categories. This growth trajectory reflects their commitment to meeting client needs effectively and efficiently.
With a focus on unique distribution methods tailored to each client's requirements, they emphasize exceptional customer service and industry expertise spanning multiple markets. Over the past 25 years, the company has cultivated long-lasting partnerships built on profitability and mutual success, driven by a proactive approach to technology adoption to stay ahead in a dynamic business environment.
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Location :
Westmount, Quebec, Canada
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Services Offered :
Warehousing, Fulfillment
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Deals Closed :
7
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Number of Reviews :
5
This company is your trusted partner in logistics and fulfillment, offering end-to-end solutions for companies worldwide. They specialize in managing complex projects with services such as international transportation, customs brokerage,... Read More About Canadian Experts in International Transportation and Customs Brokerage
warehousing, fulfillment, and technology solutions. Their mission is to move supply chains forward conveniently and efficiently, ensuring a seamless process from origin to final mile. With a vision of a world where businesses and people collaborate seamlessly for global trade, The company's drive lies in creating efficient supply chains that contribute to a better world for everyone.
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Location :
Mississauga, Ontario, Canada
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Services Offered :
Warehousing, Fulfillment, Logistics, Warehouse Space, Warehouse Software, Packaging
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Year Established :
2010
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Deals Closed :
14
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Number of Reviews :
11
This company offers effective end-to-end supply chain strategies for a variety of industries. Using a unique blend of lean processes, advanced IT systems, and top-quality methods, they provide customized logistics... Read More About Global Logistics Partner Specializing in Lean and IT Solutions
solutions to complex supply chains worldwide. Their mission is to enhance clients' competitiveness with innovative, lean supply chain management, focusing on trust, professionalism, and cutting-edge technology.
Providing forward-looking contract logistics, IT solutions, 4PL, and consulting services, the company supports major OEM assembly operations and tier-one facilities. Their advanced technology and services allow clients to focus on core competencies, removing waste and increasing productivity.
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Location :
Rancho Cordova, CA, USA
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Services Offered :
Fulfillment
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Year Established :
1989
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Deals Closed :
3
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Number of Reviews :
5
The company offers a full range of 3PL services, collaborating closely with clients to design solutions tailored to their specific needs. Whether the requirement is basic warehousing services or a... Read More About Full-Service 3PL with Custom Warehousing Solutions
sophisticated fulfillment program, they help implement, execute, and achieve business goals effectively.
With facilities, equipment, personnel, and management systems in place, they ensure swift and accurate delivery of materials or products for both B2B and B2C applications. Their combined services, including warehousing, e-commerce, fulfillment, assembly, print on demand, large format, and embroidery, provide comprehensive coverage for all logistics and distribution requirements.
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Location :
Miami, Florida, United States
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Services Offered :
Warehousing, Fulfillment, Pick and Pack, 3PL Services
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Deals Closed :
16
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Number of Reviews :
1
This 3PL warehouse offers trusted B2B and eCommerce fulfillment services, suitable for various industries including wholesale distributors, manufacturers, retailers, influencers, and more. Their services cover warehousing, order fulfillment for platforms... Read More About Miami-Based 3PL Provider Specializing in E-Commerce Fulfillment
like Shopify and Amazon, pick & pack, promo inserts, cross-docking, FBA prep, and accurate e-commerce fulfillment. They prioritize accurate inventory management and supply chain operations, providing a streamlined experience for online sellers.
With direct integrations with popular eCommerce platforms like Shopify, TikTok, and Amazon, along with features like live inventory tracking and a customer portal for easy management, this fulfillment center ensures efficient order processing and multichannel integrations. Located in Miami, FL, they serve industries such as food & beverage, wine & spirits, pharma & healthcare, and retail & consumer products, offering flexible month-to-month pricing without long-term contracts.
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Location :
Butner, NC, USA
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Services Offered :
Warehousing, Fulfillment, Packaging
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Year Established :
2005
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Deals Closed :
3
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Number of Reviews :
1
Established in 2005, this company specializes in every size business, big to small. They offer temperature-controlled warehousing, total inventory management, transportation and freight logistics, and inbound container receiving. Their extensive... Read More About Nationwide Logistics Solutions with Temperature-Controlled Warehousing
presence across the country allows for swift and economical shipping solutions from various warehouse locations to destinations nationwide. By managing all inventory needs, they enable businesses to concentrate on their growth objectives.
They consistently receive five-star reviews, though some concerns about customer service have been noted. Despite listing their BBB rating on their website, they are not accredited by the Better Business Bureau. Their solid central location in North Carolina supports efficient operations, although detailed information about their warehouse size is not readily available. Drawing from years of experience, they have refined their processes to offer streamlined solutions that save clients both time and money, facilitating growth while providing continuous support throughout the journey.
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Location :
Littleton, CO, USA
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Services Offered :
Fulfillment
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Deals Closed :
4
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Number of Reviews :
9
This growing fulfillment center focuses on helping small and medium-sized companies outsource their assembly, order fulfillment, warehousing, and shipping. They aim to earn their clients' business through reliable and efficient... Read More About Colorado Fulfillment Solutions for Growing SMBs
service. With years of experience in packaging, shipping, and fulfillment, the company tailors solutions to each customer's needs, helping them succeed and grow.
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Location :
San Bernardino, CA, USA
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Services Offered :
Warehousing, Fulfillment, Pick and Pack, 3PL Services
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Number of Reviews :
3
This veteran-owned 3PL specializes in Third Party Distribution, Fulfillment, Value Added Services, and Freight Brokerage. They cater to a wide spectrum of clients, from large corporations to startups, blending extensive... Read More About Veteran-Led 3PL with Tailored Solutions for Retail Compliance and Flexibility
industry expertise with personalized service akin to regional providers. Emphasizing a commitment to accuracy and efficiency, they address retail compliance, warehouse flexibility, and customer-specific needs promptly.
Founded in 2009 and expanding through strategic acquisitions, they operate from San Bernardino, CA, with additional facilities in Savannah, Kansas City, and Memphis, maintaining competitive pricing while delivering high-quality service.
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Location :
Gardena, CA, USA
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Services Offered :
Warehousing, Fulfillment, Pick and Pack, 3PL Services
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Deals Closed :
11
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Number of Reviews :
4
This eCommerce solutions provider helps businesses grow by leveraging extensive industry experience to support leading brands in capitalizing on online sales opportunities. Known for its trustworthiness and global reputation, the... Read More About Advanced E-commerce Logistics with Multiple California Locations
company focuses on delivering exceptional customer experiences through innovative hardware, software, and services. By partnering with this provider, eCommerce brands can focus on their core objectives of business expansion and growth, while benefiting from advanced technology and expert team support.
With locations in Southern California, Missouri, and North Carolina, they strategically position inventory for expedited shipping across the country. The company integrates seamlessly with all online shopping carts and offers a transparent pricing schedule with no hidden fees or contracts, making it an ideal choice for startups.
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Location :
Lee, MA, USA
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Services Offered :
Warehousing, Fulfillment, Logistics, Warehouse Space, Shipping, Packaging, Call Center, Printing
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Year Established :
1974
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Deals Closed :
3
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Number of Reviews :
5
The company helps product entrepreneurs, e-commerce merchants, retailers, and marketing teams outsource and automate their fulfillment operations, only charging for what is used. Their services include fast and accurate order... Read More About 3PL for Product Entrepreneurs and Retailers in Fresno, CA and Lee, MA
processing, kitting, shipping, and returns, with easy tracking of inventory levels through real-time status and reporting.
Their service-driven, hands-on partnership approach ensures logistics are handled with scale, experience, and continuous improvement. By allowing businesses to focus on customers and growth, they help create lasting impressions with every package sent.
Branding is a very important part of a company’s marketing efforts. As companies grow, oftentimes “swag” or promotional products are used to further brand awareness via both customers and employees. Depending upon the size of your organization and the amount of items that you wish to offer, managing the ordering process as well as the fulfillment process can take up a great amount of time. Even if your company is smaller in size, you may not have idle staff time to devote to these tasks. For these reasons, many companies opt to outsource the entire process – from ordering of promotional items to the creation and execution of an ordering and fulfillment platform.
Merchandise fulfillment services are becoming increasingly popular for companies and individuals selling branded products, promotional items, and other swag. These services offer a one-stop solution for producing, storing, and delivering merchandise to customers and employees.
We discuss the different options available for producing and delivering swag and the pros and cons of each.
What are Merch fulfillment services and Swag fulfillment?
Merch (merchandise) fulfillment services and swag fulfillment refer to outsourcing the production, storage, and shipping of merchandise and promotional items (swag) to a third-party company. This allows businesses to focus on other operations while leaving the logistics of fulfilling merchandise orders to the experts.
Merch fulfillment services typically involve producing and delivering merchandise items such as t-shirts, hats, mugs, and other promotional products. Swag fulfillment typically involves producing and delivering branded items such as pens, notebooks, keychains, and other promotional items not necessarily intended for retail sales.
Both merch fulfillment services and swag fulfillment services involve the management of inventory, order processing, and shipping, which can be time-consuming and costly for businesses to handle on their own. By outsourcing these tasks to a fulfillment service provider, companies can save time, money, and resources while providing high-quality merchandise and promotional items to their customers and clients.
What Are Your Company’s Options for Producing and Delivering Swag to Your Employees and Customers?
A company has several options for producing and delivering swag to employees and customers. The options can be broadly classified into three categories:
Sourcing and Storing Yourself
This option involves sourcing the swag items directly from manufacturers or suppliers, storing them in-house, and distributing them to employees or customers as needed. While this option may offer complete control over the production and delivery process, it can be time-consuming and requires significant resources.
Using Promotional Products or T-shirt Printing Company
This option involves outsourcing the sourcing and production of the swag items to a promotional products or t-shirt printing company. These companies have established relationships with manufacturers and suppliers and can often offer better pricing and a wider variety of options. The company can then either distribute the swag items themselves or use a swag fulfillment service to distribute them.
Using a One-Stop-Shop That Performs Product Sourcing and Fulfillment
This option involves working with a merchandise production and delivery company that can handle all aspects of producing and delivering swag items. This company can either produce a bulk product at a lower rate or on-demand and handle orders’ fulfillment and shipping. This option can be more expensive, but it offers the convenience of a single point of contact for all swag-related needs.
Pros and Cons of Doing it Yourself, Using a Swag Fulfillment Service, or Using a Hybrid Option
In today’s competitive business landscape, companies always look for ways to build and maintain strong relationships with their employees and customers. Let’s explore the pros and cons of each fulfillment option to help you make an informed decision about the best approach for your company.
Pros of Doing it Yourself:
- You have complete control over the entire process, from sourcing to delivery.
- You can choose exactly what products to include in your swag package and customize them to your liking.
- It may be less expensive than outsourcing to a third-party company.
Cons of Doing it Yourself:
- It can be very time-consuming, especially if you have to source the products from different suppliers.
- You may not have the expertise to design or produce high-quality products.
- Storing and managing inventory can be a challenge.
Pros of Using a Swag Fulfillment Service:
- Swag fulfillment services can handle all process aspects, from sourcing to delivery, saving you time and resources.
- They often negotiate better pricing with manufacturers and suppliers, resulting in cost savings.
- You can access a broader range of products and customization options.
Cons of Using a Swag Fulfillment Service:
- You may have less control over the process, including the quality of the products and the branding.
- Some swag fulfillment services may have high minimum order quantities, making it difficult for smaller businesses to use them.
- There may be additional fees for storage, handling, and shipping.
Pros of Using a Hybrid Option:
- You can combine the benefits of doing it yourself and using a swag fulfillment service.
- You can handle certain aspects of the process, such as sourcing or designing the products, while outsourcing other parts to a third-party company.
- You can customize the process to fit your specific needs and budget.
Cons of Using a Hybrid Option:
- It may be more complex to manage than using one option exclusively.
- It may require more coordination and communication between different parties.
How do All-In-One Solutions for Merch and Company Store Fulfillment Work?
Marketing departments and Crowdfunders are looking for fulfillment partners who understand their marketing needs, help with their branding, and have access to creative reward options. Many fulfillment companies are equipped to handle transaction mailing but do not have printing expertise.
On the other hand, companies who are experts in printing t-shirts or giveaway items lack a complete fulfillment solution. To be your complete fulfillment solution, a fulfillment organization should have expertise in the following:
- Dedicated Graphic Design Team – Good design is an essential part of presenting your business and governs your marketing. A fulfillment house that has a dedicated graphic team can provide a constructive eye on your print elements and give input on what would print effectively. A good graphic team can make sure whether a particular font or text size will print correctly or catch simple spelling or grammar errors. These simple corrections can save an organization from costly mistakes. A dedicated graphic team can check the artwork and also if the artwork is setup on the correct template. Also, a proper archival system ensures that the files are available for future print runs if needed and future re-runs should look same as the first run.
- Onsite T-shirt Production – Custom printed t-shirts are not only an important giveaway but also used by organizations to raise additional revenue. A custom printed shirt offered for sale for charity or an artist selling shirts to his/her fan base must be produced cost effectively. Most custom t-shirt print houses fulfill T-shirts on demand which is expensive and does not help organization raise money effectively. A good fulfillment house should have ability to produce custom printed shirts onsite so the shirts can be printed with lower cost and quicker turnaround.
- Promotional Printing – A good fulfillment must have a good print department. Catalogs, brochures, info and sample packs, branded premiums, and coupons are common examples of printed items used to promote a product or company. A promotional fulfillment program could be a one-time event or an ongoing campaign. Promotional fulfillment could be targeted at new prospects and/or existing customers. Other popular items distributed through print fulfillment programs include educational materials, repair and training manuals, sheet music, calendars…basically any printed item that is offered to consumers can be part of a print fulfillment program. A fulfillment department with print capability to help support these marketing initiatives.
- Consultative Approach – A fulfillment partner is an extension of you business and should be readily available to take a phone calls or answer email. There are an overwhelming amount of options that you do not have time to go through yourself. You should be able to rely on their expertise in recommending solutions and products and trust them to cut through and let you choose from a handful of the best options.
It is huge value add when you have a partner who has made the investments and connections to smoothly handle your needs for now and in the future. The right fulfillment partner can do more than just pick and ship.
There are a couple of options for ordering promotional products. Of course, we’re going to assume with your limited time or staff that sourcing items on your own isn’t an option. First, you can find a promotional products company. They specialize in procuring swag items and can have your company logo imprinted on them. Because they specialize in this business, they can get the job done well and they will likely be able to get you some of the best rates. Second, there are some fulfillment companies that also offer promotional items services. Usually, these companies either have their own promotional products division or they create a partnership with promotional products company. There are a couple of things to consider when using a fulfillment company that has promotional products capabilities:
- Make sure that the company is good at both services. Oftentimes, fulfillment companies are great at fulfillment and then might not be quite as good at helping with promotional products – so just be on the lookout for great service in both areas.
- Be aware that a fulfillment company will most likely not be the cheapest option. Oftentimes, they will mark up their costs so that they can earn a profit – which may end up costing more than if you went direct to the promotional products company. This isn’t always the case, but it does happen quite frequently.
My Swag is Ready to be Shipped to Customers…Now What?
Once you have your promotional items imprinted and ready to ship, then you’ll be ready to get it into the hands of your customers and employees. For many companies, offering an online web store where either customers or employees can order is the best option. Many promotional products companies and fulfillment providers can help you with building a web store for ordering. And sometimes promotional products companies will offer to ship your product for you to customers and employees. Be careful, however, when making the decision on fulfillment and distribution. Here are a few factors to consider:
- Promotional products companies may not have the best infrastructure to perform near flawless order fulfillment, especially as your needs grow or change.
- Consider using a third party web store or shopping cart solution so that you’re provider agnostic if ever you decide to change vendors.
On occasion, the best solution is to use an ‘all-in-one’ provider. However, avoid the urge to jump right in with both feet – do your due diligence. While it might be a good situation, separating these two distinct functions has a number of advantages and may be more cost effective in the end.
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