Chicago’s Trusted Marketing and Fulfillment Services Provider

Established in 1981, this privately-held marketing support services company specializes in value-added customer engagement solutions. They provide clients with a single accountable resource for a wide range of services, including multi-channel contact center services, custom B2B and B2C fulfillment solutions, technology support, marketing communications support, and branded environment solutions. Based in Chicago, they offer warehousing and fulfillment, cross-docking, kitting, call centers, and freight services, servicing well-known companies such as Smucker’s and Serta. However, due to their size and volume minimums, they may not be ideal for smaller startups. Their commitment to quality is evident in their strategic problem-solving skills and continuous improvement efforts. Despite their extensive services and large client base, it is hard to find customer reviews, with a few negative reviews from past employees regarding the workplace. They do not publish their prices on their website, but quotes can be requested. They have a greater than 4-star review, albeit from a low number of clients. They pride themselves on exceeding client expectations and have become a trusted partner for a diverse range of Fortune 500 companies, offering efficiency, convenience, and exceptional service in every aspect of their operations.

• City: Elgin, IL
• State: IL
• Services Offered: Warehousing, Fulfillment, Logistics, Call Center
• Year Established: 35
• Order Accuracy Rate: 98.5%
• Shipping Accuracy Rate: 99%
• Inventory Accuracy Rate: 99%
• Deals closed: 2
• Pros: Strategically located in Elgin, Illinois, this fulfillment center is ideally situated to serve key markets with efficient and timely deliveries. Its central location ensures shorter transit times, reduced shipping costs, and enhanced efficiency across multiple time zones. Proximity to O’Hare International Airport and major highways, including Routes 14, 31, 176, and Interstate I-90, adds to its logistical advantages.
• Cons: Employee reviews are very negative, highlighting issues with the work environment. Client reviews are scarce and mostly limited to ratings rather than detailed feedback. Additionally, there is no transparent pricing available on their website.