The company draws on over fifty years of operational expertise and customer commitment to support various industries, including cosmetics, food, nutraceutical, and pharmaceutical, ranging from startups to global brands and ad agencies. Based in New York, they have a global reach with strategic alliances in the US and a network of global partners to handle complex distribution requirements. Their services cover business-to-business and direct-to-consumer shipping, with offerings such as fulfillment services, hand assembly, custom kitting, gift with purchase, and rework services.
I have been utilizing the company's warehousing and fulfillment services for my clothing business. They have consistently picked, packed, and shipped our products with precision. They provided us with highly competitive shipping rates and have managed to meet our deadlines during peak/festive seasons. The team is incredibly attentive to our custom packaging and bulk order packaging requirements. They have always been available to address our inquiries and provided solutions promptly. I can confidently say that this company has been an invaluable partner for our business.
They have been so incredible to work with. They are so helpful, attentive to any needs and details we require for our projects, extremely quick with fulfilling big projects, and so friendly. I can't say enough of how thrilled we are with them!
I've been working with them for over 2-years and love working with this team. They treat you like a partner and work hard to get your needs covered as best as possible. They're professional, caring and pay attention to the details that matter to make our end results top notch! Highly recommend them for your 3PL needs.
I've worked with them for our influencer kit fulfillment needs for some time now and I communicate with their team daily. They've proven to be an exceptional partner. Not only are they responsive and pleasant to work with, but they also address challenges promptly and efficiently. Their helpful and friendly demeanor makes interactions feel genuinely personal. A testament to their commitment is when I once suggested a system modification in their inventory software and their IT team immediately collaborated with me for customization. This is just one instance showcasing their readiness to exceed expectations.
We have worked with them for years, and couldn't be happier. Before we moved, we were doing our own fulfillment including kits, storage, receiving, shipping, ordering...you name it. We looked far and wide for a fulfillment house when we decided it was the best decision for our company, and went with them because of their care, communication, professionalism, (omg Michelle and her team with the fulfillment and kitting! PERFECTION!) and the feeling that they would treat our company like we treat our company... like an extension of ourselves. We were at a point in our company when we wanted to make the change, and we have never been happier. Clear communication, LIVE INVENTORY (this was huge for our business)....organization... the list goes on and on. One thing that really sets the company apart from other 3PL warehouses we visited, was the care FPI provides with their clients, and the flexibility they provide. Jakki and her team are up for anything, if we have special projects, or tasks that need a little extra touch.. it's never a problem. Silvia will make it happen! The company is an excellent partner. They want us to succeed as much as we do. We are thrilled to work with them and if you are thinking of 3PL for your business needs to free you up, they are the BOMB.
The company has been an incredible assembly and fulfillment partner for our business. Their team delivers top notch customer service, and they are consistently fast, responsive, flexible, and go above and beyond to ensure everything is just right. I HIGHLY recommend them, they will quickly prove their value!
I held a virtual gala for my law school for over 200 people and decided I wanted to send a uniquely crafted big tall of our attendees. Jakki and the rest of the Fulfillment team were amazing to work with. Communication was easy and constant and they did an amazing job, filling our requests, implementing our vision and helping us work through issues the popped up or any unknowns. I also felt the pricing for the service was really fair. All our guests received their bags on time thanks to Fulfillment's efforts and they loved their gifts. Absolutely the company to choose for your kitting needs!!
Apologies, we no longer require the bag fulfillment. Thanks!
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